Omnichannel Experience is Not a Luxury, It’s Expectation

We continue watching the Netflix movie on our tablet from where we left off on our mobile phone. Your customers expect nothing less when they shop at your outlets and switch to your online store one month later. They expect their loyalty points and rewards to be their waiting for them.

Customers want ease and convenience. Whether they want to redeem rewards at the physical store or at the comfort of their couch – they can do both. 

Eber’s Customer Loyalty Software integrates to your customers’ touch points. We work with your PoS software and ecommerce platform. The Member Web App is accessible via mobile and website widget. Seamless experience not a luxury.

StoreApp for Physical Store

Eber offers multiple options deploying a membership and loyalty solution in physical stores. The easiest method is to use our native App called Eber StoreApp, which is available from Apple AppStore and Google PlayStore. It can perform all operations such as registration, point issuing, reward redemption and member validation. 

Working with PoS

Eber already integrates with a long list of PoS software. Software such as Revel, Lightspeed, Vend, Shopify PoS, StoreHub are all integrated. All Windows based PoS are also able to integrate with Eber easily. Finally, if you have an in-house PoS, our API enables your team to integrate to Eber as quick as 1-2 days of development work.

Widget for Website

Eber Web App is a like microsite for your program. It provides a seamless experience for your consumer to understand and interact with your program such as checking out their points, rewards and history. With a few lines of Javascript, you can incorporate this Web App to your website.

Work with Online Store

Eber also integrates with a long list of eCommerce and shopping cart software – Shopify, WooCommerce, Magento and OpenCart. Our API also makes it simple for your team to integrate to any other ecommerce software. 

Omnichannel Account

Your shoppers will get their points credited to the same account no matter whether they shop online or offline. This process is automatically done since Eber will match shoppers using the same email or mobile number. There is nothing a shopper needs to do. 

Cross Promotion

When it comes to rewards, you can decide if you want to drive redemption traffic to online or offline and plan your rewards accordingly. For example, if you just open a new online store, you may want to offer an online store reward that is much more attractive.

Other 3rd Party Platform

Your business may also work with other platforms like marketplace or restaurant ordering / reservation platforms. We are also experienced in capturing those purchases and tie them to the right consumer in your Eber CRM. Some of the platforms we already integrated are Oddle, Mobi2go, Chope, Weeloy and any platform you can export the transaction details.

All Consumer Data in One Place

Eber gives you peace of mind where all your consumer information is in one place, your online and offline customers, their purchase history, their feedback. And most important, you can engage them right in the same platform.

More Customer Stories​

A loyalty program is helpful in encouraging long term relationships with customers. Fresh Meats make use of Eber's messaging tools to achieve that.