Keep members active, not just enrolled
Most loyalty programs get people to sign up, then lose them. Eber starts with your goal and wraps the right activities, automation, and communication around it.
Why sign-ups are not enough
A loyalty program only works if members stay active. Engagement is what keeps them coming back between purchases.
You are handed a pile of tools: forms, email, SMS, games. You stitch them together and guess if any of it worked.
Members sign up, then go quiet. Nothing keeps them active, and nothing tells you what is working.
Start with your goal. Eber wraps the right activities and automation around it, then tracks the result.
Everything you need to keep members engaged
Activities give members a reason to interact, automation does the sending, and one profile ties it all together.
Start with a goal, not a toolbox
Pick an outcome: win back dormant members, drive referrals, grow repeat visits. Eber bundles the right activities and communication around it, then shows you the result.
A restaurant group runs a dormant winback. Inactive members get a comeback reward, and every return visit is tracked.
Activities that give members a reason to interact
Forms, QR actions, games, feedback, and events keep members engaged between purchases, not just at the till.
A mall activation turns an Action QR into a Lucky Wheel campaign. Every scan becomes a member with a prize in hand.
Spin & Win
You won a free drink
Messages triggered by behaviour, not a calendar
First purchase, inactivity, birthday, points expiry: set the flow once and the right message goes out by email, SMS, WhatsApp, push, or inbox.
A birthday flow is set up once. Every member gets their reward a week before their birthday, automatically.
We miss you, John! Here is a little something to welcome you back.
One member profile, engaged everywhere
On your site, in their wallet, and at your counter: wherever the customer is, the same membership follows.
A beauty brand runs one program across its Customer Site, Apple Wallet cards, and FrontDesk at the counter.
Engagement works best on a loyalty foundation
Loyalty gives members a reason to join. Engagement keeps them active, and Sales turns that activity into revenue you can prove.
Loyalty
The foundation: points, tiers, referrals, and badges that give customers a reason to return.
Explore Loyalty →Sales
Turns engagement into direct revenue: gift cards, paid membership, and prepaid credit, with every sale tracked.
Explore Sales →CRM
One customer profile across every touchpoint
Intelligence
The platform tells you what is working, so you are not guessing
Insights & Analytics
Member insights, revenue tracking, and program performance
90+ Integrations
POS, e-commerce, and payments, with open API and webhooks
Ready to wake up your member base?
Tell us about your brand, and we will show you how businesses like yours bring members back, automatically.