Grow your customers base & engage with them
Growing your customer base isn’t enough. Your customers also need meaningful engagement and communication.
Engage with customers:
New customers are expensive. With referrals, your best customers can share their love with people just like them. You’ll get more customers without any additional costs or added hiring. It’s about a deep relationship with your community, driven by trust and advocacy.
Listen & Feedback
Measuring customer satisfaction helps identify your strengths and areas for improvement, find out what your customers like. A satisfied customer will stay with you. Customer feedback is essential to guide and inform your decision-making and influence innovations and changes to your product or service.
Smart Form enables you to build a form for any purpose. From getting feedback, submitting a request, alternative ways of member utilizing points, to getting a payment. One greatest usage for Smart Form is to provide a simple channel for customers to give feedback – so you can continue to improve your products and services.
Adding game mechanics into the loyalty program to make it even better than before. Users can play and win points or rewards. As you collect points, you can unlock more levels of rewards! The goal of gamification is to build brand engagement and enhance customer relationships with customers.