About Eber — Eber
About Eber

The Power of People.

A collective of passionate, skilled individuals committed to user-centric innovation — building the future of customer retention, one brand at a time.

2016
Founded in Singapore
500+
Brands on Eber
4
Offices across Asia
10+
Markets served
Our Story — Eber

From gift cards to a loyalty platform.

Since our inception in 2016, Eber's evolution has been remarkable — transitioning from humble gift card origins to the dynamic loyalty marketing platform that powers hundreds of businesses today.

With our roots in Singapore, our influence now spans regions with offices in Malaysia, Vietnam, and Hong Kong — knitting together a far-reaching network of brands and customers.

In the present day, Eber's impact resonates worldwide, transforming businesses large and small through our all-in-one loyalty marketing platform. Yet our story is far from over.

2016
Founded in Singapore
Started with a focus on digital gift cards for F&B and retail businesses.
2018
Loyalty platform launch
Expanded beyond gift cards into a full loyalty and membership management platform.
2020
Regional expansion
Opened offices in Malaysia and Hong Kong, serving enterprise and franchise brands.
2023
500+ brands milestone
Reached 500+ brands across 10+ markets in Asia with 80+ platform integrations.
2026
AI-powered retention
Launched Pilot — Eber's AI retention intelligence layer for smarter customer engagement.
Mission & Presence — Eber

Empowering brands to build lasting relationships.

Eber emerges as the ultimate Loyalty Marketing Platform, seamlessly catering to businesses of every size — from local gems to global giants.

Our mission revolves around empowering businesses across the globe to cultivate enduring customer relationships, driving their customer retention strategies with technology that actually works.

We believe that when passion meets purpose, magic becomes reality. Better experiences for businesses, customers, and the teams behind them.

🇸🇬
Singapore
Headquarters · Founded 2016
🇲🇾
Malaysia
Regional Office
🇻🇳
Vietnam
Regional Office
🇭🇰
Hong Kong
Regional Office
Our Values — Eber

What drives us every day.

The heartbeat of our organisation thrives upon these core values — shared across every team, in every market.

💬

Clear Communication

Open and honest communication is the cornerstone to fostering connections that lead to understanding and growth.

🔍

ABC — Always Be Curious

Our insatiable curiosity propels us forward. By embracing curiosity, we fuel innovation and remain adaptable in an ever-evolving world.

Work Hard, Play Hard

Balancing hard work with celebration defines our essence. Dedication drives greatness — and cherishing life's moments keeps us well.

🤝

Respect

We approach each individual with respect, empathy, and kindness — celebrating the unique perspectives they bring to our diverse community.

🎯

Accountability

We hold ourselves accountable for our actions and decisions, building a growth mindset that empowers us to overcome challenges.

🚀

Don't Be Good, Be Great

Innovation is never without its challenges. By pushing boundaries, we aim for greatness in everything we undertake.

The Team — Eber

Meet our stars.

Every member brings a wealth of experience and expertise, driving us forward on our journey to bring stickier brand love to businesses around the world.

Leadership
Edward Au
Founder & CEO
Wei Cong
Head of Growth
Catherine
Head of Sales HK
Raymond
Head of Partnership
Peggy
Head of Marketing
Felicia
Head of Customer Success
Sales & Marketing
Vince
Senior Consultant
Calvin
Senior Consultant
Voon Bin
Consultant
Elly
Brand Marketing Manager
Jenny
Creative Designer
Ryan
Video Producer
Elrysia
SDR Team Lead
Joanna
SDR
Yean Yee
Inside Sales
Product & Engineering
Leo
Tech Team Lead
Ervinna
Product Engineer
Suet Yee
InfoSec AWS Cloud Engineer
Wei Chi
Product Analyst
Trung Le
Senior Back-End Developer
Erik
Developer
Crew
Developer
Ethan
Developer
Jason
Senior Product Analyst
Customer Success & Operations
Ian
Customer Success
Joey
Customer Success
Shams
Customer Success
Wan Yau
Customer Service
May
Finance

Want to join our team?

We're always looking for passionate, curious people who want to help businesses build better customer relationships. Come be part of the story.