Enterprise-grade security and governance for customer data.
Eber helps brands operate loyalty, membership, and customer engagement systems with enterprise-level protection, governance, and operational controls. Security is built into every layer of the platform.
WHY IT MATTERS
Modern loyalty infrastructure holds critical customer data.
Today’s loyalty systems hold far more than points and rewards. They manage customer identities, purchase behavior, stored credits, and engagement data across teams and locations.
As customer data becomes central to retention and repeat revenue, Eber is built with enterprise-grade controls, infrastructure, and security practices to help brands operate with confidence.
Enterprise-grade compliance and security standards.
Eber is ISO 27001 certified, maintaining a robust Information Security Management System (ISMS) that protects customer information, operational systems, and internal processes to internationally recognized standards.
Eber supports privacy and data governance practices aligned with GDPR requirements for handling customer information responsibly.
Eber maintains operational security practices aligned with recognized cybersecurity standards and governance frameworks of Singapore.
Hosted on Amazon Web Services, leveraging globally trusted cloud infrastructure with high availability, resilience, and security controls.
Operational governance built for growing teams.
Eber supports structured access controls across HQ, franchise, outlet, and regional operations.
Configure granular admin permissions with customizable access levels including full access, read-only, or restricted access.
Protect Personally Identifiable Information with role-based visibility controls to minimize unnecessary exposure of sensitive customer data.
Restrict access to specific customer groups and operational segments based on team roles and responsibilities.
Allow platform access only from approved corporate networks or trusted VPN environments.
Track admin actions, customer changes, and operational activities through encrypted audit logging for accountability and investigation purposes.
Protection across every layer of the platform.
Eber encrypts data both in transit and at rest using industry-standard protocols including TLS 1.2+ and AES-256 encryption.
Industry-leading WAF protection helps defend against evolving threats and malicious traffic targeting your platform.
Security reviews, vulnerability checks, and automated testing are integrated throughout the software development lifecycle.
Automated daily backups, geographic redundancy, and disaster recovery procedures ensure operational continuity and data resilience.
Built on secure and resilient infrastructure.
Eber leverages AWS infrastructure with 24/7 monitoring, physical security protections, and globally recognized compliance standards.
Regular third-party vulnerability scans are conducted across infrastructure, applications, and network environments.
DDoS protection mechanisms help minimize service disruption and infrastructure attacks.
DNSSEC safeguards help protect against DNS hijacking and domain-related attacks.
Security is operational, not just technical.
All employees complete ongoing security and data privacy training covering information handling, password security, and operational best practices.
Third-party vendors are evaluated and monitored to ensure appropriate security and operational standards are maintained.
Eber continuously monitors internal security controls and operational safeguards to maintain a proactive security posture.
Built for enterprise operations across multiple teams and markets.
FAQ
Frequently asked questions.
Yes. Eber is ISO 27001 certified and follows internationally recognised standards for information security management.
Eber uses encryption, role-based permissions, audit logging, infrastructure monitoring, and operational controls to protect customer information.
Yes. Administrators can configure permissions based on user roles, responsibilities, and operational requirements.
Eber is hosted on Amazon Web Services (AWS), with 24/7 monitoring and globally recognized compliance standards.
Eber supports data governance and privacy practices aligned with GDPR requirements.
Yes. IP restriction controls can limit platform access to approved corporate networks or VPN environments.
Questions about security or compliance?
Our team is available to support enterprise security reviews, procurement processes, and operational governance discussions. For security-related inquiries, contact: security@eber.co