Eber is built for hospitality brands that prioritize guest experience, data-driven loyalty, and operational efficiency. Whether you operate a boutique retreat or a multi-property group, Eber equips you with the tools to build lasting guest relationships and scalable revenue.
Offer unique, tailored loyalty experiences that match your brand.
Reward stays, spa bookings, wellness packages, and more.
Implement tiered memberships, premium upgrades, and exclusive services.
Drive repeat bookings with loyalty perks and corporate packages.
Manage centralized loyalty across multiple locations and customer segments.
Build long-term value through membership-based retention and referrals.
Retail Pain Points We Solve
From guests who never return to fragmented booking data — Eber brings loyalty into focus.
| Pain Point | How Eber Helps |
|---|---|
| One-time stays | Reward repeat visits and upsells. |
| Siloed guest data | Unify bookings, F&B, and spend history. |
| Lack of personalization | Offer tailored perks like late checkouts or spa credits. |
| Manual guest follow-up | Automate check-in, birthday, and post-stay rewards. |
| No Low program engagement segmentation | Boost sign-ups with instant perks and gamification. |
| Difficult ROI tracking | See who redeems, returns, and refers — in one dashboard. |
Motivate Action at Every Stage of the Guest Journey
From sign-up to repeat stay — drive loyalty that lasts.
Join
Reward guests instantly with welcome points or free welcome drinks
Earn
Guests collect points for each stay, room upgrade, or dining spend
Redeem
Redeem for complimentary night stays, spa access, or breakfast
Upgrade
Offer VIP club access, exclusive events, or seasonal deals
Reward Guests for More Than Just Stays
Eber enables you to recognize and reward multiple forms of guest engagement:
Each action builds a stronger connection — and keeps your hotel top of mind.
Offer enticing benefits that make your property more attractive than the competition:
Turn limited-time offers into long-term revenue with strategic upsells:
Paid loyalty programs offer predictable revenue and stronger guest commitment.
Eber supports flexible options such as:
Enable guests to refer friends and family with a simple, built-in referral system:
Deliver VIP treatment with tailored rewards, exclusive perks, and personalised communication.
Collect valuable guest info from multiple touchpoints — bookings, spending, and redemptions to tailor campaign and rewards better.
Reward based on stays, room types, on-property spend, or packages.
Track membership growth, redemption trends, and guest engagement with reporting tools.
Launch exclusive VIP clubs with recurring revenue models.
Easily create, manage, and automate redemptions like free stays, spa perks, or birthday gifts.
