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Upcoming Webinar
WEBINAR
How Smart Brands Grow: Customers, Spend & Frequency Formula
The revenue formula every B2C brand should track: Customers × AOV × Frequency
How small improvements lead to massive growth without increasing ad spend
Real-world strategies to boost frequency and retention that actually work
Register Now
Past Webinars
WEBINAR SERIES 4
The Power of Personalisation: How and When to Connect with Your Customers
Balancing emotional & transactional elements in your loyalty program
When to use email, SMS, or direct messaging in programs
Privacy-first data collection: Best practices marketers need to know
Watch Recording
WEBINAR SERIES 3
Omnichannel Loyalty: How to Keep Customers Across Every Touchpoint
Turning every interaction into a loyalty opportunity
How top brands use omnichannel strategies in retail & F&B
Creating gamified journeys in your program
Watch Recording
WEBINAR SERIES 2
Beyond Points: Creating a Loyalty Program Customers Actually Love
Designing loyalty journeys that feel natural (not forced!)
Driving seamless member acquisition
The psychology behind keeping your customers engaged
Watch Recording
WEBINAR SERIES 1
What APAC Consumers Want in 2025: Trends, Expectations & Loyalty Must-Knows
The latest consumer trends shaping customer retention
How your business can adapt to shifting loyalty trends
Key industry benchmarks: What works, what doesn’t
Watch Recording