### About Raptor POS RAPTOR is an Information Technology solutions and services company focused on crafting world-class experiences for the hospitality industry. Its flagship product, Raptor POS, serves 7,000+ users across APAC. Launched in 2001 by a team of Hospitality and IT experts with a clear vision for F&B success, RAPTOR today is headquartered in Singapore with offices in Malaysia, Indonesia, and the Philippines—and a passionate team committed to ongoing innovation that raises industry standards. Raptor is the leading provider for hospitality systems in Singapore. Primary markets include Singapore, Indonesia, Malaysia, Thailand, Philippines, Mauritius, Australia, and New Zealand. To stay ahead, RAPTOR continuously invests in R&D, adding capabilities and features that keep the platform modern and competitive. - Fast to use: Simple, touch-driven checkout keeps queues short and training time low. - Built for operations: Handles everyday transactions reliably, with a clean, customizable interface. - Adaptable: Screens and flows can be tailored to fit the way your business works. Raptor POS focuses on speed and ease—so staff can complete sales in a few taps and managers can keep operations running smoothly without heavy setup. ### Eber with Raptor - Instant member look-up at POS: Cashiers can pull a member by phone/email/QR and see key info (name, tier, points). Requests can include a store ID so staff only see redeemables valid for that outlet. - Redeem in the checkout flow: Supports fixed-amount and percentage discounts, plus item-level amount/percentage redemptions; tender-style voucher (after tax/service) is also supported-clear, flexible redemption at the counter. - Automatic points issuance: After the sale completes, Raptor submits the transaction and Eber issues points based on your rules; totals (tax, service charge, discount) can be included for accurate earn. - Clean voids & refunds: If a sale is voided, Eber reverses the points and reverts any redeemed rewards tied to that transaction-balances stay fair without manual fixes. - Optional point conversion: Where enabled, the POS can fetch point-conversion options and perform a conversion in real time.