
Exclusive Webinar: Consumer Loyalty in APAC 2025
Discover how APAC’s shifting consumer behaviours are reshaping today’s loyalty strategies. This four-part series delivers practical insights to stay ahead of APAC’s shifting loyalty marketing landscape.
Join if you're looking to:
- Implement data-proven retention strategies
- Build seamless omnichannel program experiences.
- Explore AI, personalisation, and engagement tactics.
- Drive repeat business and scale loyalty.
Who should attend:
- Marketers & Loyalty Professionals
- CMOs & Growth Leaders
- Retail, F&B & E-commerce Executives
- Business Owners & Founders
WEBINAR 1
What APAC Consumers Want in 2025: Trends, Expectations & Loyalty Must-Knows
Date: 27 February 2025
Time: 3pm (GTM+8)
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- The latest consumer trends shaping customer retention
- How your business can adapt to shifting loyalty trends
- Key industry benchmarks: What works, what doesn’t
WEBINAR 2
Beyond Points: Creating a Loyalty Program Customers Actually Love
Date: 27 March 2025
Time: 3pm (GTM+8)
- Designing loyalty journeys that feel natural (not forced!)
- Driving seamless member acquisition
- The psychology behind keeping your customers engaged
WEBINAR 3
Omnichannel Loyalty: How to Keep Customers Across Every Touchpoint
Date: 16 April 2025
Time: 3pm (GTM+8)
- Turning every interaction into a loyalty opportunity
- How top brands use omnichannel strategies in retail & F&B
- Creating gamified journeys in your program

WEBINAR 4
The Power of Personalisation: How and When to Connect with Your Customers
Date: 22 May 2025
Time: 3pm (GTM+8)
- Balancing emotional & transactional elements in your loyalty program
- When to use email, SMS, or direct messaging in programs
- Privacy-first data collection: Best practices marketers need to know