### About ePoint
Epoint Systems is a one-stop POS and operations suite for F&B and retail, built to keep front-of-house fast and back office organized. It unifies POS with centralized menu/pricing control, online & QR ordering that flows straight to the kitchen display, digital queuing, integrated CRM/membership, delivery connectors, and live multi-outlet reporting—so your team serves faster, manages less, and runs on one source of truth.
- Unified POS + back office: Centralize menus, pricing, and reporting with live sales/inventory across outlets.
- Order anywhere: QR/mobile ordering straight to kitchen display (KDS) with smoother service via digital queuing.
- Delivery & payments ready: Connect to major delivery platforms and accept popular local payment methods.
- Multi-outlet visibility: Cloud dashboards and real-time analytics to monitor performance and act quickly.
### Eber with Epoint
Give your counter team a simple, reliable loyalty flow—and give customers instant, visible value. With Eber connected to ePoint, members are easy to find, rewards are straightforward to use, and balances stay accurate without extra back-and-forth.
- Instant member recognition: Look up members right at the POS by scanning their digital card (QR) or searching by email or mobile—staff get the right profile in seconds.
- Cashier-friendly controls: Clear on-screen actions—Read Member, Enquiry Member, Clear Member—keep the process simple for busy teams.
- Customer-first: Members claim a voucher in their Eber wallet; cashier scans the barcode/QR to apply it.
- Staff-assisted: After pulling up the member, use List Redeemable to see what’s available and apply it on the spot.
- Clear reward types: See both Rewards (redeem points for a voucher now) and Issued Rewards (already claimed by the member) so there’s no confusion at checkout.
- Built-in guardrails: One voucher per transaction and vouchers apply to one item—simple rules that prevent errors and awkward reversals.
- Points that keep pace with sales: Point issuance is supported, so members earn as they buy—no manual posting.
- Clean voids, fewer disputes: If a bill is voided, the points are removed and any used voucher is returned to the member’s wallet automatically.
How it feels at checkout: Tap EBER Reward Redemption on the payment screen, scan or enter the voucher, and the discount appears on the bill immediately—fast for staff, satisfying for customers.