Turn clients into loyal regulars
Reward every cut and colour, sell session packages up front and keep chairs full with clients who keep coming back.
From clients who drift to competitors to chairs sitting empty midweek. Here's how Eber fixes it.
Clients drift away
Empty slots midweek
Discount-driven traffic
No client history
Cash flow gaps
Word of mouth left to chance
What your clients see, step by step
A sample salon member site built on Eber. Click each step to see what a client sees. It carries your brand, not ours.
860 Points
2 Nov 2026
Birthday Treat
Scalp Add-on
RM10 Voucher
5 Facials
10 Blow Dries
Gel ×6Free Add-on
20% OffBirthdayRM10Loyalty that fits how you care for clients
Select your business type to see the features beauty and wellness brands like yours use most.
Session packages
Sell 10-cut bundles to use within three months. Cash now, visits guaranteed.
Win-back offers
An automated reward for clients who have not visited in a while.
Birthday rewards
An automated birthday treat that brings them in for a fresh look.
Referral program
Both friends earn when a client refers someone new.
Treatment packages
Bundle massages and facials into prepaid packages with built-in urgency.
Wellness tiers
Unlock upgrades, priority slots and add-ons as clients move up.
Gift cards
Sell branded digital gift cards for birthdays, anniversaries and festive seasons.
WhatsApp campaigns
Quiet-day offers and new-treatment launches sent to the right members.
Course-completion rewards
Points for completing a treatment course, driving better outcomes and retention.
Product purchase points
Reward skincare retail alongside treatments in one balance.
Rich client profiles
Treatment history, preferences and spend in one view for your team.
Treatment packages
Sell a course of sessions upfront, with completion rewards built in.
Digital stamp cards
Every fifth set free, tracked in their phone, never lost in a purse.
Sign up in seconds
QR at the counter. Clients join while their nails dry.
Quiet-day promos
Fill Tuesday afternoons with member-only offers.
Bring-a-friend rewards
A discount for both when a client brings someone new.
Win-back offers
Long gaps between visits are normal here. An automated reward brings lapsed clients back.
Family memberships
One account, whole household. Points pool across every family member.
Retail rewards
Frames, lenses, contacts and care products earn points alongside services.
Practice system integration
90+ integrations plus an open API for your practice or POS software.
Loyalty, engagement and sales in one platform
Everything a salon, spa or clinic needs to keep clients coming back, keep members active, and turn that activity into revenue you can see.
Keeps clients coming back.
- Membership and tiersFree or paid tiers with escalating benefits and clear upgrade rules.
- PointsEarn per visit or per dollar, on treatments and retail products alike.
- RewardsA redeemable catalogue: free add-ons, product discounts, birthday treats.
- ReferralTwo-sided rewards when a client brings a friend, tracked end to end.
- Digital stamp cardEvery fifth treatment free, tracked in the phone, never lost in a purse.
Keeps members active, not just enrolled.
- PlaybooksGoal-first programs: win back lapsed clients, grow repeat visits, drive referrals.
- GamificationLucky Wheel and challenges that give members a reason to come back and play.
- AutomationEmail, SMS, WhatsApp and push, triggered by what clients do: first visit, birthday, inactivity.
- Customer Site and WalletBranded member hub plus Apple Wallet and Google Wallet cards. No app download.
- Feedback and NPSAsk after every visit and act on it before a bad experience costs a client.
Turns engagement into revenue.
- Gift cardsDigital gift cards for birthdays and festive seasons, zero third-party commission.
- Paid PackageSell treatment series and session bundles upfront. Cash now, visits guaranteed.
- Paid membershipA paid club tier with exclusive perks and recurring revenue.
- Prepaid creditStored value clients top up and spend on any treatment. Lock in spend, lift frequency.
- Insights and AnalyticsRevenue attributed to each Playbook, with dashboards per outlet and therapist.
Rewards clients actually love
Your clients will love earning rewards while getting their treatment done. Recognise joining, birthdays, referrals and social follows, then create urgency with packages and vouchers.
Explore packages & vouchersHear it from Cutis Medical Laser Clinics
Ready to retain more customers?
See how Eber helps your business build loyalty, keep customers engaged, and grow repeat sales. Get in touch and our team will reach out to you.