### Highlights - Reservation synergy: Sync reservation and ticketing data directly with loyalty programs. - Hospitality focus: Tailored for restaurants, bars, and event venues in the Asian market. - Customer insights: Gain a clearer view of guest behavior by linking bookings with spending data. - Regional expertise: Trusted solution operating in Hong Kong and Singapore. ### Overview The Bistrochat Integration bridges hospitality reservations and loyalty, giving businesses a powerful way to understand and engage with their customers. Bistrochat is widely used in Hong Kong and Singapore to manage reservations and ticketing, offering a reliable platform for F&B operators, entertainment venues, and event hosts. By integrating with Eber, businesses can link guest reservations to loyalty accounts, ensuring every visit and ticket purchase contributes to a holistic customer profile. This connection allows for more personalized engagement, efficient service, and targeted promotions based on both booking history and spend patterns. Hospitality brands gain the advantage of seeing not just who booked, but how they engage and return — enabling smarter strategies to drive repeat visits and maximize lifetime value. ### Components - Unified Customer Profile: Combine reservation and ticketing data with loyalty activity for a 360° customer view. - Reward-Linked Reservations: Automatically connect bookings to loyalty points and benefits, encouraging repeat visits. - Personalized Engagement: Use reservation history to trigger targeted campaigns and exclusive offers. - Operational Efficiency: Streamline guest management by syncing booking details and loyalty in real time.