### About Wati - Personalize communication and sell more directly on WhatsApp. - Broadcast campaigns with high-response messaging. - Build no-code chatbots to automate support and sales. - Shared team inbox for seamless customer service. Wati is a WhatsApp Business API platform that helps businesses grow by automating communication across marketing, sales, and customer support. It enables brands to send broadcasts, manage customer conversations, and deliver instant chatbot responses — all within WhatsApp, the world’s most widely used messaging platform. With its shared team inbox, Wati simplifies customer support by centralizing conversations and providing context with pre-built integrations. Businesses can send order updates, resolve requests faster, and maintain high customer satisfaction. ### Eber with Wati - User Sync: Create and update customer profiles between Wati and Eber for consistent records. - Automated Events: Trigger WhatsApp messages for key actions such as Reward Claimed and Welcome events. - Reward Redemption: Customers can claim rewards via Eber with automated WhatsApp notifications. - Integrated Communication: Combine loyalty data in Eber with personalized WhatsApp messaging for targeted engagement. By integrating Wati with Eber, businesses can unify loyalty and communication, ensuring customers are rewarded, informed, and engaged in real time. This creates stronger connections, improves service efficiency, and drives long-term customer retention.