### Highlights
- Multi-tier membership structure with automatic upgrade or downgrade features based on pre-defined rules.
- Customisable front-end view to display different program content for different tiers.
- Customisable benefits, rewards, such as welcome points or birthday rewards for each tier.
### Overview
Eber’s Membership feature gives businesses the flexibility to create programs that truly fit their needs. From a single digital card to multi-tier VIP structures, Membership makes it simple to design experiences that engage customers and strengthen brand loyalty. You can welcome new members with rewards, celebrate birthdays with special perks, and encourage progression through tiers as customers spend or visit more often.
The system automates upgrades and downgrades, ensuring members are always in the correct tier without requiring extra administrative work. At the same time, you control how the program looks and feels, with branding options that make every interaction consistent and professional. Whether your business runs a single outlet or a network of stores across regions, Membership scales with you, helping you keep customers engaged at every stage of growth.
### Core Components
- Member Tiers: Build levels (e.g. Silver, Gold, Platinum) to differentiate benefits and motivate customers to reach the next stage.
- Automation Rules: Set criteria such as spend thresholds, visit counts, or point accumulation to trigger automatic tier upgrades or downgrades.
- Member Benefits: Offer exclusive discounts, birthday perks, complimentary services, or VIP access to events and products.
- Program Display: Customize membership cards, welcome messages, and interfaces with your branding to deliver a consistent, engaging customer experience.
