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Unlike general customer journey mapping tools, this template is specifically designed for loyalty programs.
It includes pre-built categories, scoring frameworks, and best practices drawn from successful loyalty programs across industries.
Who It’s For:
Customer Experience Leaders, Loyalty Program Managers, Marketing Directors, and Business Strategists who want to design more engaging and effective loyalty programs that drive real results.
A comprehensive Excel-based template that helps you systematically map, analyse, and optimise every interaction point in your loyalty program journey.
How It Works:
When to Use:
