Turn diners into devoted regulars
Family-friendly restaurants with steady footfall. Reward every visit, automate birthdays and keep tables full on quiet nights.
From empty tables on weekdays to guests you never see twice. Here's how Eber fixes it.
One-time diners
Reliance on discounts
No idea who your regulars are
Manual marketing
Inconsistent across outlets
Can't measure what works
One membership, four restaurant brands
Hexly Rewards by Hextar Retail Berhad runs on Eber. One membership covers GOPIZZA, Kopihut, TamJai Mixian and Ayam & Rice, with stamps and points that work across all four. Click each step to see what a member sees.
Loyalty that fits how you serve
Select your restaurant type to see the features F&B brands like yours use most.
Multi-outlet control
One program across every branch, with outlet-level reporting and staff permissions.
Visit-frequency rewards
Stamp-style or points rewards that bring families back weekly, not yearly.
Birthday automations
A complimentary dessert in their birthday month, sent automatically.
Apple & Google Wallet
Members keep their card in their phone wallet. No app, nothing to forget.
VIP tiers
Recognise top spenders with faster earning, priority reservations and exclusive perks.
Invite-only events
Tastings, wine pairings and chef's table nights unlocked at upper tiers.
Rich guest profiles
Dietary notes, anniversaries and favourite dishes at your team's fingertips.
Premium gift cards
Sell branded digital gift cards for corporate gifting and special occasions.
Sign up in seconds
QR at the counter or on the receipt. Members join before their order is ready.
Instant redemption
Rewards apply at POS with no queue slowdown and no manual lookup.
POS integration
Points post automatically from your POS so staff never key anything in.
Outlet analytics
See which locations, dayparts and menu items drive repeat visits.
Habit-building stamps
Buy nine, get the tenth free. Digital stamp cards that are never lost in a wallet.
Online + in-store
Points earn and redeem across your outlets and your online shop in one account.
WhatsApp campaigns
New flavour drops and seasonal promos sent to the members who'll actually come.
Referral rewards
A free drink for both friends when a member refers someone new.
Loyalty, engagement and sales in one platform
Everything a restaurant needs to keep diners coming back, keep members active, and turn that activity into revenue you can see.
Keeps diners coming back.
- Membership and tiersFree or paid tiers with escalating benefits and clear upgrade rules.
- PointsEarn per visit or per dollar, with multipliers, expiry and earn-and-burn rules you set.
- RewardsA redeemable catalogue: free items, discounts, birthday treats and experiences.
- ReferralTwo-sided rewards when a diner brings a friend, tracked end to end.
- Digital stamp cardBuy nine, get the tenth free. Never lost in a wallet.
Keeps members active, not just enrolled.
- PlaybooksGoal-first programs: win back lapsed diners, grow repeat visits, drive referrals.
- GamificationLucky Wheel and challenges that give members a reason to come back and play.
- AutomationEmail, SMS, WhatsApp and push, triggered by what diners do: first visit, birthday, inactivity.
- Customer Site and WalletBranded member hub plus Apple Wallet and Google Wallet cards. No app download.
- Feedback and NPSAsk after every visit and act on it before a bad experience costs a regular.
Turns engagement into revenue.
- Gift cardsDigital gift cards sold online and at the counter, zero third-party commission.
- Paid PackageSell set-meal bundles or coffee passes upfront. Cash now, visits guaranteed.
- Paid membershipA paid diners' club with recurring revenue and premium perks.
- Prepaid creditStored value diners top up and spend across outlets. Lock in spend, lift frequency.
- Insights and AnalyticsRevenue attributed to each Playbook, with dashboards per outlet.
Rewards diners actually come back for
Go beyond the receipt. Recognise the moments that build loyalty: joining, birthdays, referrals and social follows. Then bundle rewards into vouchers and set-menu packages.
Explore points & rewards
How Plain Vanilla welcomed 6,000+ new members in six months
Singapore's beloved dessert brand launched a two-tier loyalty program across five outlets and its online store. Online and offline sales data are no longer in silos, and rewards now follow customers everywhere they buy.
What F&B brands say about Eber
We've seen a noticeable increase in repeat visits since launching our loyalty program with Eber. Our members are more engaged and continue to patronise Mr. Tuk Tuk outlets regularly.
Our online and offline customer sales data are no longer in silos. We now have a more accurate understanding of our customer's lifetime value. With Eber's flexible reward functions, we also have options to better reward customers.
Ready to retain more customers?
See how Eber helps your business build loyalty, keep customers engaged, and grow repeat sales. Get in touch and our team will reach out to you.