###Highlights
• Welcome new members instantly with personalized greetings.
• Notify customers automatically when they earn or redeem points.
• Send reminders for key actions like password resets or gift card usage.
• Keep customers engaged with timely updates across email, SMS, and notifications.
###Overview
Every interaction counts, and customers expect timely updates without delays. Activity Messages ensure that important communications — like earning points, using rewards, or completing a purchase — are sent automatically. From welcome messages to password resets, the system covers a wide range of scenarios so customers always stay informed.
You choose the channels that work best for your audience, whether it’s email, SMS, or in-app notifications. Once set up, messages are triggered by specific actions such as joining a membership, topping up credits, or redeeming a gift card. This automation reduces manual work for your team and guarantees consistent communication at scale. With Activity Messages, customers feel recognized and connected every step of their journey.
###Core Components
- Welcome Messages: Automatically greet customers when they join as members.
- Points & Rewards Notifications: Inform customers when points are earned, adjusted, or redeemed.
- Account Actions: Trigger password reset links, one-time passcodes, or contact info updates.
- Gift Card & Credit Alerts: Notify buyers, recipients, and users when gift cards or credits are purchased, sent, or used.
- Custom Triggers: Cover additional scenarios like referrals, campaign rewards, or membership renewals.
