###Highlights
- Consistent identity: send campaigns under your brand name for better recognition
- Trustworthy communication: verified email addresses and SMS names improve deliverability
- Easy control: manage and update sender names and emails in just a few clicks
- Professional touch: create a polished customer experience from the very first message
###Overview
Eber’s Custom Branding feature ensures every message you send reflects your brand. Instead of generic sender names or system emails, you can customize SMS sender IDs and email addresses to display your brand clearly. This builds trust, improves open rates, and creates a consistent experience across marketing, transactional, and automated messages.
The setup is straightforward: assign your SMS sender name (up to 11 characters) and configure branded email addresses that customers instantly recognize. Verification tools ensure your emails meet compliance standards and reach inboxes reliably. Whether you are running promotional campaigns or sending account updates, Custom Branding helps your communication look professional and trustworthy at every touchpoint.
###Core Components
- SMS Sender Name: Customize the sender ID that appears on customers’ phones for SMS campaigns.
- Email Sender: Configure branded sender names and email addresses (e.g. no-reply@yourbrand.com) for consistent communication.
- Verification Status: Track and confirm email verification to improve deliverability and avoid spam filters.
- Brand Control: Update and manage your sender details anytime to align with campaigns and messaging needs.
