### Highlights
- Gain visibility into membership progression and loyalty performance
- Track gift card usage, credit balances, and reward redemptions
- Evaluate campaign and messaging effectiveness with detailed analytics
- Access consolidated reports to guide strategic business decisions
### Overview
The Report feature provides businesses with a complete view of program performance through a wide range of ready-to-use reports. From tracking membership progression and loyalty trends to analyzing spending behavior and reward redemptions, reports deliver valuable insights that drive decision-making.
Businesses can monitor campaign effectiveness, referral activities, and the performance of financial tools like gift cards and credits, all within a single reporting suite.
With this visibility, teams can measure program impact, identify growth opportunities, and refine strategies to better serve their members. Reports also help maintain accountability by consolidating metrics across engagement, spending, and communications into a structured, easy-to-access format.
### Core Components
- Membership Reports: Analyze growth, retention, and tier progression
- Loyalty Performance: Monitor points earning, burning, and overall engagement
- Rewards Redemption: Track usage, popular rewards, and redemption patterns
- Referral Tracking: Measure referral effectiveness and participation rates
- Messaging Performance: Review email, SMS, and campaign reach metrics
- Spending & eStore Reports: Analyze purchase data across payment gateways
- Gift Card & Credit Reports: Track issuance, usage, and balances
