Design and manage a loyalty program that keeps customers coming back,
drives repeat sales, and enhances the casual dining experience across all outlets.
Eber is built for hospitality brands that prioritize guest experience, data-driven loyalty, and operational efficiency. Whether you operate a boutique retreat or a multi-property group, Eber equips you with the tools to build lasting guest relationships and scalable revenue.
Common Challenges in Dining Chain — Solved
Eber helps turn one-time diners into loyal customers by connecting every visit and reward.
| Pain Point | How Eber Helps |
|---|---|
| Member Acquisition | Use QR codes, referral rewards, and integrations to grow your member base |
| Inconsistent Customer Visits | Encourage repeat visits with points, perks, and personalized engagement. |
| Overuse of Blanket Discounts | Replace discounts with loyalty-based rewards and smart incentives. |
| No Customer Data | Gain visibility on guest frequency, spend, and preferences. |
| Performance Tracking | Real-time dashboard and reports to monitor customer activity and program performance. |
Features That Work for Casual Dining
Launch in minutes. Scale effortlessly. Delight every guest.
“One of our biggest challenges in F&B and retail is reaching customers accurately and consistently.
With the membership system, we’re no longer limited by face-to-face contact, we can target the right customers precisely when we launch promotions.”
Loyalty at Every Stage of the Guest Journey
From sign-up to repeat stay — drive loyalty that lasts.
Sign Up
Join the program
Free appetizer or dessert
Dine & Earn
Spend at any outlet
Earn points for each visit or total bill
Redeem
Use rewards
Discounts, free dishes, set meal upgrades
Level Up
Reach a new tier
Faster point earning, early access menus
Reward More Than Just Spend
Recognize visits, feedback, and engagement, not just purchases.
Welcome reward after first visit
Perks for families on selected days
Reward loyal diners for spreading the word
Get a voucher for leaving a review
Points for following or sharing
Prepaid cards for return visits
Earn a voucher after redemption to drive repeat spend.
Built-in tools that turn loyal guests into loyal promoters.
Turn repeat behavior into fun, shareable moments.
Make it easy for guests to treat friends and come back themselves.
Use Eber’s embeddable forms to collect insights, sign-ups, and feedback from customers or your frontline teams:
Smart Forms for Guests and Staff
Central control, local execution
Get started with minimal training
Know who’s dining where, and what works
Customers view points, rewards, and promos on their phones
Our loyalty program used to be very old-fashioned—we relied heavily on paper. With Eber, it’s easy to go digital and be more eco-friendly. Everyone’s on mobile now, so it’s much easier for customers to access the program.
Eber also gives us more exposure and creative ways to reward customers, like our $1 Swiss Rosti promo, which did really well!” – Jensen, Marché Singapore Country Manager
