零售與餐飲生意點解要搞會員制？5大理由話你知！ 會員積分系統在現代商業環境中扮演著至關重要的策略性角色，不僅是企業與顧客之間建立長期關係的重要橋樑，更是提升品牌競爭力的關鍵工具。這些系統經過精心設計，不僅能有效獎勵顧客的持續支持和忠誠度，還能透過多樣化的積分機制和獎勵方案，激勵顧客增加消費頻率和購買量，從而建立起穩固的品牌黏著度。通過這種互惠互利的機制，企業可以培養更多忠實顧客，同時顧客也能從中獲得更多實質的購物優惠和專屬權益。
Best CRM in 2025
Your CRMs should be able to hold the weight of your growing customer base (and your teams!). This marketer tech stack explores 6 CRMs to scale your marketing strategy.
HubSpot: The Inbound Marketers' Best Friend
HubSpot has earned its reputation as a comprehensive solution for inbound marketers and growing businesses.
- Helps marketers: Nurture leads, automate tasks, and measure ROI.
- Key features: Comprehensive marketing automation, CRM, and sales tools.
- Perfect for: Inbound marketers and growing businesses seeking an all-in-one solution.
With HubSpot, you can manage your entire marketing funnel from a single platform, making it easier to align your marketing and sales efforts.
Monday.com: Rallying Large Teams Together
For teams juggling multiple campaigns and complex projects, Monday.com offers a visually intuitive option.
- Helps marketers: Manage complex marketing projects, collaborate efficiently, and visualise data.
- Key features: Project management, work automation, and customisable dashboards.
- Perfect for: Agile marketing teams and those managing multiple campaigns simultaneously.
Monday.com’s customizable boards and automation features can help streamline your workflow and improve team collaboration.
EngageBay: Comprehensive CRMs for smaller teams
For self starters, EngageBay has what you need to drive marketing performance.
- Helps marketers: Nurture leads, automate email campaigns, and analyze performance.
- Key features: Email marketing, landing pages, CRM, and sales automation.
- Perfect for: Small to medium-sized businesses seeking an affordable all-in-one solution.
With its comprehensive feature set at a competitive price point, EngageBay is an excellent choice for growing businesses.
Salesforce: A Tool for Complex Sales Cycles
When it comes to managing complex customer relationships at scale, Salesforce is a tool that makes it easy breezy.
- Helps marketers: Manage complex customer relationships, personalise campaigns, and analyse customer data.
- Key features: Robust CRM, marketing automation, salesforce, and analytics.
- Perfect for: Large enterprises with complex sales cycles and a need for advanced analytics.
Salesforce’s powerful analytics and customisation options make it ideal for businesses with sophisticated marketing needs.
Pipedrive: Sales-Driven Marketing Teams
For businesses that prioritise closing deals, Pipedrive offers a laser-focused solution.
- Helps marketers: Focus on sales pipeline management and improve conversion rates.
- Key features: Sales pipeline visualisation, activity tracking, and email integration.
- Perfect for: Sales-driven marketing teams prioritising deal closing.
Pipedrive’s intuitive interface and focus on the sales pipeline can help teams close more deals faster.
Eber: Best Tool for Retention Marketing
For marketers trying to drive acquisition, engagement, and retention. Eber is a comprehensive Loyalty Marketing CRM equipped with marketing automations and customisable features to support your marketing strategies.
- Helps marketers: Build and manage customer loyalty programs, automate personalised marketing campaigns.
- Key features: Loyalty program management, customer segmentation, automated marketing workflows, and personalised communication tools.
- Perfect for: Businesses looking to enhance customer retention, drive acquisition campaigns and leverage data-driven marketing automation.
Eber’s specialised focus on loyalty marketing sets it apart, making it an excellent choice for businesses looking to leverage lasting relationships with their customers to drive repeated sales. Its marketing automation features also allow for highly personalised communication, helping you to craft the right campaign that drives impactful marketing growth.
Choosing the Right CRM for Your Business
The right CRM for your business is dependent on your specific business needs, team size, budget, and of course, growth plans. Each of these solutions featured offers unique strengths:
- HubSpot for comprehensive inbound marketing
- Monday.com for project management and collaboration
- EngageBay for affordable comprehensive functionality
- Salesforce for enterprise-level sales capabilities
- Pipedrive for sales-focused teams
- Eber for an all-in-one loyalty marketing CRM
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