Are Loyalty Programs Worth It? What the ROI Actually Looks Like Loyalty ROI · APAC 2026 Benchmark Are Loyalty Programs Worth It? Here’s the Data Behind the Answer 69% of Malaysians already belong to an F&B loyalty program. Most stop…
Outback x Eber: 7 Strategies That Drive Restaurant Repeat Visits The Eber Show · Customer Retention Outback x Eber: 7 Strategies That Drive Restaurant Repeat Visits Restaurant customer retention is broken at most F&B brands. Most loyalty programs train customers…
Who Is Mr TukTuk? Mr TukTuk is a multi-outlet Thai restaurant chain across Malaysia with a loyal following built over years. Their challenge was familiar: how do you turn occasional diners into regulars at scale, without a system so complex…
How Shake Shack Built Connections Before Conversion When Shake Shack opened its first Malaysian outlets, the team made one decision that set them apart: they didn’t rely on reputation alone. Instead, they built a system to learn about their customers…
Marketing Insiders Brings Together F&B and Retail Leaders to Explore AI and Loyalty Transformation Kuala Lumpur, Malaysia — Eber recently hosted Marketing Insiders, a closed-door session bringing together marketers and operators across the F&B and retail sectors to discuss how…
Eber × Dotdigital: Turning Loyalty Data into Smarter Marketing Customer loyalty and marketing automation just got a serious upgrade. The new Eber × Dotdigital integration connects your loyalty program directly with your marketing engine—so every point earned, tier unlocked, and…
Eber × WATI Integration: Automate WhatsApp Messages and Engage Customers Instantly Customers expect instant responses and personalized experiences — especially on the platforms they use every day, like WhatsApp. 💬 Where Loyalty Meets WhatsApp Here’s the game-changer: your Eber loyalty…
How Eber × WESS POS Integration Elevates Beauty Businesses in 2025 In the beauty industry, client expectations are evolving fast. Your clients want seamless experiences — from booking and check-in to loyalty rewards and personalized offers. Behind the scenes, beauty…
We Sat Down With Gen Z Marketers.. Here’s What They Revealed About the Future of Loyalty In our latest episode of Eber Unplugged, we sat down with Sarah, Amani, and their co-host to unpack how Gen Z really thinks about…
How Subscription Fatigue Is Rewiring Customer Loyalty The subscription economy, valued at $3 trillion in 2024, has fundamentally altered consumer behavior. What Netflix started: convenience, personalization, and continuous value delivery has become the model for many businesses today. Yet this…
