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Loyalty Program Trends 2026: 8 Moments That Stuck The Year in Retention · 2026 Loyalty Program Trends 2026: 8 Moments That Stuck Starbucks rebuilt its tiers. Chipotle relaunched without taking anything away. Pop Mart took its points to TikTok Shop.…
Loyalty Program Trends 2026: 8 Moments That Stuck The Year in Retention · 2026 Loyalty Program Trends 2026: 8 Moments That Stuck Starbucks rebuilt its tiers. Chipotle relaunched without taking anything away. Pop Mart took its points to TikTok Shop.…
Brand Feature · Claire Organics Marketplace vs Direct to Consumer: How Claire Organics Balances Reach and Relationship Selling on Shopee and Watsons grows your reach but hides your customers. We asked Louise Chu, founder of Claire Organics, how…
Are Loyalty Programs Worth It? What the ROI Actually Looks Like Loyalty ROI · APAC 2026 Benchmark Are Loyalty Programs Worth It? Here’s the Data Behind the Answer 69% of Malaysians already belong to an F&B loyalty program. Most stop…
Outback x Eber: 7 Strategies That Drive Restaurant Repeat Visits The Eber Show · Customer Retention Outback x Eber: 7 Strategies That Drive Restaurant Repeat Visits Restaurant customer retention is broken at most F&B brands. Most loyalty programs train customers…
Who Is Mr TukTuk? Mr TukTuk is a multi-outlet Thai restaurant chain across Malaysia with a loyal following built over years. Their challenge was familiar: how do you turn occasional diners into regulars at scale, without a system so complex…
How Shake Shack Built Connections Before Conversion When Shake Shack opened its first Malaysian outlets, the team made one decision that set them apart: they didn’t rely on reputation alone. Instead, they built a system to learn about their customers…
Marketing Insiders Brings Together F&B and Retail Leaders to Explore AI and Loyalty Transformation Kuala Lumpur, Malaysia — Eber recently hosted Marketing Insiders, a closed-door session bringing together marketers and operators across the F&B and retail sectors to discuss how…
Eber × Dotdigital: Turning Loyalty Data into Smarter Marketing Customer loyalty and marketing automation just got a serious upgrade. The new Eber × Dotdigital integration connects your loyalty program directly with your marketing engine—so every point earned, tier unlocked, and…
Eber × WATI Integration: Automate WhatsApp Messages and Engage Customers Instantly Customers expect instant responses and personalized experiences — especially on the platforms they use every day, like WhatsApp. 💬 Where Loyalty Meets WhatsApp Here’s the game-changer: your Eber loyalty…