Boost Your Brand Reputation with Good CX
Understanding who you’re creating for enables you to uncover real user needs and better your product. Here’s how you can start.
Gowri
Training Your Employees to Promote a Loyalty Program
Facebook Instagram Linkedin Youtube Table of content 1) Explain the reason you have the loyalty program in place 2) Provide sufficient training to help staff members understand the loyalty program 3) Give staff members a guideline on what to say…
5 Ways Gen Z is Influencing Marketing Trends in 2022
Gen Z brings in a new wave of consumer behaviours, here are the rising trends in Gen Z marketing.
How You Can Better CX through UX
CX and UX are often used interchangeably, explore how they actually work hand in hand to optimise your CX strategies.
Email Marketing 101: The Why, What, Hows
Email marketing boasts a 122% ROI on average. Here’s how to create an email marketing series that people actually care about.
4 Customer Retention Tips For Wellness Centres
Drive traffic and boost customer retention for health and wellness centres.
Customer Retention 101: The What, Why, Hows
Here’s why customer retention matters and how you can leverage loyalty programs to enable a strong retention funnel.
What Is Omnichannel Customer Service & Why Does It Matter?
Across industries, there has been a move from traditional channels to an omnichannel customer service strategy. Here’s why it matters.
7 Smart Tactics To Uplift Customer Loyalty For Ecommerce Stores
Global Ecommerce sales growing at an astronomical rate forecasted to grow to $5,542 billion by 2022 and expected to grow by 50% in the coming four years.
Freshworks: 8 CX Trends To Win Customers For Life
Explore CX trends that wins you lasting customers. A blog co-written with Freshworks.
