Boost Your Brand Reputation with Good CX
Understanding who you’re creating for enables you to uncover real user needs and better your product. Here’s how you can start.
Understanding who you’re creating for enables you to uncover real user needs and better your product. Here’s how you can start.
Facebook Instagram Linkedin Youtube Table of content 1) Explain the reason you have the loyalty program in place 2) Provide sufficient training to help staff members understand the loyalty program 3) Give staff members a guideline on what to say…
Gen Z brings in a new wave of consumer behaviours, here are the rising trends in Gen Z marketing.
CX and UX are often used interchangeably, explore how they actually work hand in hand to optimise your CX strategies.
Email marketing boasts a 122% ROI on average. Here’s how to create an email marketing series that people actually care about.
Drive traffic and boost customer retention for health and wellness centres.
Here’s why customer retention matters and how you can leverage loyalty programs to enable a strong retention funnel.
Across industries, there has been a move from traditional channels to an omnichannel customer service strategy. Here’s why it matters.
Global Ecommerce sales growing at an astronomical rate forecasted to grow to $5,542 billion by 2022 and expected to grow by 50% in the coming four years.
Explore CX trends that wins you lasting customers. A blog co-written with Freshworks.
