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Customer Retention vs Customer Loyalty: What’s the Difference?

customer loyalty retention

Explore the differences between these two widely used terms to enable real retention value.

  • Gowri
  • Loyalty Fundamentals

Understanding 7-Eleven’s Loyalty Program

7e

Explore the MY7E loyalty program that 7-Eleven launched in Malaysia, learn about their curated rewards and more.

  • Gowri
  • Industry Insights, Loyalty Fundamentals

5 Loyalty Program Ideas For Any Business

loyal customer at a clothing store

Looking to dip your toes in starting a loyalty program? Explore these 5 loyalty program ideas that you can easily start for your business.

  • Gowri
  • Loyalty Fundamentals

4 Tips To Starting An F&B Loyalty Program

fruity smoothie bowl 106970 1

Learn 4 essential tips to launch a rewarding loyalty program that keeps them coming back for more bites (and sips!).

  • Gowri
  • Industry Insights, Loyalty Fundamentals

Award-Winning Restaurant Owner Reveals Secret To Customer Retention

award winning restaurant owner reveals secret to customer retention

Running 2 successful resto-bars, Hans revealed what really mattered in customer experiences and his journey in building award-winning restaurants.

  • Gowri
  • Industry Insights, Loyalty Fundamentals

Avoid These 7 Fatal Mistakes In Your Loyalty Program

avoid these mistakes

Look out for these 7 critical mistakes that could cost your business more than it should be paying for.

  • Gowri
  • Loyalty Fundamentals

5 Benefits of Having A Customer Loyalty Program

customer feedback 1

Discover how customer loyalty programs can save your business cost and grow revenue.

  • Gowri
  • Loyalty Fundamentals

What’s The Difference Between CRM & CXM?

laptop technology ipad tablet 35550

Comparing CRM to CXM in the customer retention space and understanding how they’re connected.

  • Gowri
  • Loyalty Fundamentals, Product Highlights

4 Real Reasons Customers Leave Your Loyalty Program

4 real reasons customers leave your loyalty program

So you’ve done everything you could, what’s keeping your customers from coming back? We might know why.

  • Gowri
  • Loyalty Fundamentals, The Evolving Marketer
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Eber is a Loyalty Marketing Platform. Designed for businesses to execute their loyalty strategy to grow long-term customer relationships, using our proven loyalty and marketing solutions. 

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