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Email Marketing 101: The Why, What, Hows

photo of man holding a book 927022

Email marketing boasts a 122% ROI on average. Here’s how to create an email marketing series that people actually care about.

  • Gowri
  • The Evolving Marketer

5 Easy Ways To Measure Customer Satisfaction

5 easy ways to measure customer satisfaction 1

Understand customer satisfaction better with these 5 metrics.

  • peggy
  • The Evolving Marketer

Customer Retention 101: The What, Why, Hows

what is customer retention ( 8 effective retention strategies!)

Here’s why customer retention matters and how you can leverage loyalty programs to enable a strong retention funnel.

  • Gowri
  • The Evolving Marketer

What Is Omnichannel Customer Service & Why Does It Matter?

what is omnichannel customer service & why does it matter?

Across industries, there has been a move from traditional channels to an omnichannel customer service strategy. Here’s why it matters.

  • Gowri
  • Loyalty Fundamentals, The Evolving Marketer

7 Smart Tactics To Uplift Customer Loyalty For Ecommerce Stores

customer loyalty ecommerce

Global Ecommerce sales growing at an astronomical rate forecasted to grow to $5,542 billion by 2022 and expected to grow by 50% in the coming four years.

  • Gowri
  • Industry Insights, The Evolving Marketer

Freshworks: 8 CX Trends To Win Customers For Life

freshworks 8 cx trends to win customers for life

Explore CX trends that wins you lasting customers. A blog co-written with Freshworks.

  • Gowri
  • Latest News, The Evolving Marketer

[PODCAST] Ian Williams Explains How A Complex CX Strategy Can Apply To A Bakery

[podcast] ian williams explains how a complex cx strategy can apply to a bakery

Speaking to Ian, we’ve discovered 8 steps to building a winning CX strategy

  • Gowri
  • The Evolving Marketer

Your Guide to Seasonal Marketing Campaigns

online business holidays

Best ways to plan campaigns, target audiences, and create buzz around holidays and special occasions.

  • Gowri
  • The Evolving Marketer

How to Use Data for Loyalty Program Growth

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Make data driven insights to build a customer-centric loyalty program

  • Gowri
  • Loyalty Fundamentals, Product Highlights, The Evolving Marketer
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