Gen Z brings in a new wave of consumer behaviours, here are the rising trends in Gen Z marketing.
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Consumer Loyalty Report
Understanding Consumer Loyalty in APAC and what drives customer spending in 2024.
Retain Your Customers Today!
The Evolving Marketer
CX and UX are often used interchangeably, explore how they actually work hand in hand to optimise your CX strategies.
Email marketing boasts a 122% ROI on average. Here’s how to create an email marketing series that people actually care about.
Understand customer satisfaction better with these 5 metrics.
Here’s why customer retention matters and how you can leverage loyalty programs to enable a strong retention funnel.
Across industries, there has been a move from traditional channels to an omnichannel customer service strategy. Here’s why it matters.
Industry Insights
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Retention Fundamentals
Thinking of starting a loyalty programme for your business? Discover the latest trends and strategies to keep your program thriving. Attract new …
Discover 6 powerful strategies to keep users engaged, coming back for more, and turning them into loyal brand advocates.
Stop Chasing New Customers: 5 Ways to Retain Existing Ones and Boost Profits.
Explore the differences between these two widely used terms to enable real retention value.
Explore the MY7E loyalty program that 7-Eleven launched in Malaysia, learn about their curated rewards and more.
Looking to dip your toes in starting a loyalty program? Explore these 5 loyalty program ideas that you can easily start for …
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