Interview
How Outback keeps guests coming back with a loyalty system built for multiple outlets
Customer Stories
Brands that win the retention game.
See how brands in F&B, retail, and hospitality use Eber to turn one-time buyers into loyal, high-value customers.
600+Brands on Eber
20M+Members across all programs
90+Integrations ready to connect
100+Features in one platform
Trusted for customer retention
Featured
The stories behind the results
Real customers on what they set out to fix, what they changed, and what happened next.
Interview
Interview
Building Bimbo Concept from the ground up: why real loyalty starts with knowing your customer
Case Study
How GoPizza grew to around 10,000 members in 3.5 months with QR sign-up and repeat-visit rewards
Case Study
TamJai Mixian turned opening-day queues into members from the very first bowl
Case studies
Explore winning retention stories
Retail10,000+New members in 6 months
Replaced physical cards with a fully digital program, plus 5,000+ renewals.
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Logistics1.2M+Members worldwide
One points program for users and merchant partners, with a 48% lift in retention.
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Restaurant42%Email open rate
16,000 sign-ups across 13 outlets, with 500+ joining through referrals.
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Retail67%Converted to paid membership
40,000+ members and 55% retention across a phygital retail network.
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Restaurant16,000+Member base
One 2-tier program unifying five stores and online, with no more data silos.
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Retail29,000+Members
A 4-tier program that keeps every customer's status consistent in store and online.
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Restaurant100%Digital, from paper-based
Staff see member records instantly, and members see their rewards live.
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Hospitality ReportHospitality
4Hotel programs inside
How Marasca, The Sukhothai Bangkok, Holiday Villa and Sama-Sama turn guest loyalty into profit.
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RestaurantHow Beef & Liberty drives new customer traffic while keeping regulars engaged.
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In their words
What our customers say
The integration and setup is very easy, we only needed a few months to go live. It is very cost-efficient. They are a very reliable business partner.
We did the EDM, blasted it out, and it resulted in our sales on Sundays going up by about 20%.
We've seen a noticeable increase in repeat visits since launching our loyalty program with Eber. Our members are more engaged and continue to patronise Mr. Tuk Tuk outlets regularly.
Everything's in one platform now. We've streamlined and consolidated a lot of our different tech platforms into one with Eber.
With Eber, our online and offline sales data are no longer in silos. If you're looking for a plug-and-play loyalty solution at a reasonable price, Eber is a great choice.
Eber understands businesses and works around businesses. The team is very responsive and would go above and beyond to solve any requirement or challenge.
In conversation
Hear from rising marketing minds
Marketing leads and operators on what they changed, what worked, and what surprised them.
