The most valuable content on retention marketing, customer loyalty, and revenue growth.
How to Build a Shopify Loyalty Program That Doubles Customer Returns Acquiring a new customer can cost five times more than retaining an existing one. Moreover, loyal customers tend to spend 67% more than new ones. Implementing a well-structured loyalty…
Loyalty Marketing 101: What It Is and Why It Matters Loyal customers are the lifeline of any sustainable business. They not only continue buying from your brand — they’re also more likely to explore new offerings, refer friends, and act…
How to Start a Loyalty Program for Malaysian F&B Businesses Running a food & beverage (F&B) business in Malaysia is exciting—but competitive. With so many cafés, restaurants, and food delivery options available, customers are spoiled for choice. Getting them to…
How to Start a Loyalty Program for Pubs The best way to build loyalty is when you’re intentional. Here’s what spreadsheets don’t show you: the genuine community we’ve built. When Mark brings his entire office for Friday drinks because he…
Is My F&B Business Too Small for a Loyalty Program? If you’re running a small F&B business — maybe a café, bubble tea kiosk, nasi lemak stall, or even a home-based bakery — you’ve probably asked yourself: “Do I really…
4 Loyalty Program Concepts That Transform Customer Relationships The most effective loyalty strategies now focus on creating emotional connections, delivering meaningful value, and building communities around brands. Let’s explore five transformative loyalty concepts that can revolutionize your customer relationships.
How Can I Get Customers to Come Back After Their First Visit? You’ve worked hard to bring a customer in for the first time — whether through a promotion, word-of-mouth, or an eye-catching social media post. But how do you…
How to Collect Customer Data with Your Loyalty Program. Customer data is crucial for building a successful loyalty program. By gathering and analyzing customer data, you can gain insights into buying behavior, preferences, and trends — all of which can…
Why Every Singapore Business Needs a Loyalty Program in 2025 Singapore’s consumers pride themselves on a fast moving purchasing behaviour. The next best thing, the latest trends, the more novel, the better. As we navigate 2025’s market realities, businesses that…
