Founder Spotlight · Bimbo Concept Building a Family Brand From Scratch in 2020: Retail That Feels Like Home Elaine So launched a children’s lifestyle brand during a global pandemic. What she built instead of a store is a…
Loyalty Strategy · F&B Why Outback Steakhouse Hong Kong Is Rethinking What a ‘Member’ Really Means Senior Marketing Lead Patrick on paid membership, the emotional occasion strategy, and why the best restaurant loyalty programs are built around feelings,…
Role-Based Permissions: How to Scale Your Loyalty Program Team Without Losing Control Security & Operations Role-Based Permissions: How to Scale Your Loyalty Program Team Without Losing Control There’s a point in every growing loyalty program where “just give them access”…
GoPizza’s 10,000-Member Sprint: Engineering Rapid Loyalty Growth in Malaysia GoPizza × Eber · Loyalty Growth GoPizza’s 10,000-Member Sprint: Engineering Rapid Loyalty Growth in Malaysia Most quick-service brands treat loyalty enrollment as something that happens eventually. GoPizza’s Malaysia team treated it…
The Eber Show · 顧客回訪 Outback x Eber：Outback 香港如何用會員體驗提升顧客回訪 對很多香港顧客來說，Outback 不只是一間吃牛扒的餐廳，而是家庭聚餐、朋友聚會，甚至是平日想犒賞自己時會自然想起的 casual dining 品牌。Outback 香港 Marketing Lead Patrick 分享了品牌如何透過會員系統、App 體驗、付費會員與 CRM 策略，與顧客建立更長期的關係。 Jenny· The Eber Show· 約 10 分鐘閱讀 觀看完整節目 閱讀重點 ↓ The Eber Show：主持人與 Outback 香港 Marketing…
From Receipts to Revenue: What Sycarda’s Justin Taught Us About Data A recap of our latest podcast episode with Justin, Co-founder of Sycarda — covering retail data strategy, loyalty, and why most businesses are wasting the information they already have.…
Gift Card Programs for Business in Malaysia and Singapore: How to Turn Gifting Into a Growth Engine A customer walks into your restaurant, loves the experience, and wants to bring their family next week. Before they leave, they buy a…
Digital Stamp Card for Malaysia and Singapore Businesses: Why Paper Punch Cards Are Costing You Customers Every week, thousands of customers in Malaysia and Singapore walk out of a café, restaurant, or retail store with a paper punch card they…
The New Retention Playbook: 6 Systems That Keep Brands Present Most businesses think retention is about bringing customers back. The strongest brands in APAC have figured out something different: retention is about never leaving. In the third and final episode…
Why Eber’s ISO 27001 Certification Matters for Your Business Every time a customer scans a QR code at your counter, redeems a loyalty point at checkout, or books a treatment at your salon, data moves. Their name, their preferences, their…
