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Consumer Loyalty in APAC 2025

The Must-Read Report for Industry Leaders & Marketers! The definitive guide to consumer behavior, loyalty strategies, and market opportunities across Asia Pacific.

The Evolving Marketer

Bundle vs Upsell vs Cross-sell: Which Actually Moves the Revenue Needle in APAC Markets? The eternal question plaguing every APAC marketer: which …

Top Loyalty Program Structures in Singapore today. Singapore’s competitive retail landscape has given birth to some of Asia’s most innovative loyalty programs. …

Strategic E-commerce Audit Singapore | Boost Your Shopify Sales Running an e-commerce store in Singapore? First off — hats off to you. …

Industry Insight

Best Loyalty Program Examples in Malaysia It’s a Tuesday afternoon in Kuala Lumpur. A customer walks into a bubble tea shop, orders …

We Sat Down With Gen Z Marketers.. Here’s What They Revealed About the Future of Loyalty In our latest episode of Eber …

Top Loyalty Program Structures in Singapore today. Singapore’s competitive retail landscape has given birth to some of Asia’s most innovative loyalty programs. …

Loyalty Fundamental

Leading Loyalty and Membership Software in Malaysia Today, brands need smarter ways to retain customers, increase repeat purchases, and create personalized member …

How to Build a Shopify Loyalty Program That Doubles Customer Returns Acquiring a new customer can cost five times more than retaining …

Loyalty Marketing 101: What It Is and Why It Matters Loyal customers are the lifeline of any sustainable business. They not only …

Product Highlight

Ditch the Punch Cards! Discover the benefits of digital loyalty programs. Learn how to ditch the hassle of physical cards and engage …

Better understand your customers’ spending behaviour with a cohesive dashboard that compiles all that you need to connect, engage, retain your customers.

How to Grow Your Business with Gift Cards Gift cards have become more than just a convenient gift option. They are now …

Partner Spotlight

Eber Partners with Bistrochat: Unifying Loyalty and Reservations for Restaurant Excellence In the fast-evolving F&B landscape, delivering exceptional customer experiences requires more …

Transforming F&B Operations: The Power of Eber x Revel Integration In today’s competitive food and beverage landscape, operational efficiency and customer engagement …

Seamless Loyalty Meets Powerful POS: Introducing the Eber x Lightspeed Integration The difference between a one-time buyer and a loyal customer often …

營銷必殺技

【會員系統推薦】5大好處+5大功能 在香港競爭激烈的零售和餐飲市場,如何留住客人、提升回購率,成為每一間店舖的共同挑戰。顧客比以往更著重「體驗」與「價值」。因此,越來越多品牌選擇引入會員系統,不再單靠折扣搶生意,而是透過會員經營策略,將新客變熟客,熟客變鐵粉。

【會員管理系統】 如何改變零售餐飲生意? 在香港這個節奏急促、競爭激烈的市場中,越來越多零售及餐飲品牌開始重視會員管理系統的力量。根據香港貿發局的研究,擁有會員制度的零售商,其顧客重購率平均比沒有會員制度的高出30%,而使用積分或會員回饋機制的顧客,平均消費金額更高出25%。這些數字清楚顯示:會員制度並非可有可無的附加功能,而是提升業績的關鍵利器。

【會員積分系統】提升零售及餐飲業業績 | 真實案例分析 在競爭激烈的香港零售和餐飲市場,留住老顧客、提高回頭率 是生意增長的關鍵之一。越來越多商家採用「會員積分系統」作為內容行銷策略,透過積分獎勵來提升顧客黏性和翻單率。以下我們將從數據和案例出發,介紹會員積分系統為何有效,以及常見的積分制度類型、適用情境和優劣分析,幫助你為生意選對方案。

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