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Consumer Loyalty in APAC 2025

The Must-Read Report for Industry Leaders & Marketers! The definitive guide to consumer behavior, loyalty strategies, and market opportunities across Asia Pacific.

Retain Your Customers Today!

營銷必殺技

【會員管理系統】 如何改變零售餐飲生意? 在香港這個節奏急促、競爭激烈的市場中,越來越多零售及餐飲品牌開始重視會員管理系統的力量。根據香港貿發局的研究,擁有會員制度的零售商,其顧客重購率平均比沒有會員制度的高出30%,而使用積分或會員回饋機制的顧客,平均消費金額更高出25%。這些數字清楚顯示:會員制度並非可有可無的附加功能,而是提升業績的關鍵利器。

【會員積分系統】提升零售及餐飲業業績 | 真實案例分析 在競爭激烈的香港零售和餐飲市場,留住老顧客、提高回頭率 是生意增長的關鍵之一。越來越多商家採用「會員積分系統」作為內容行銷策略,透過積分獎勵來提升顧客黏性和翻單率。以下我們將從數據和案例出發,介紹會員積分系統為何有效,以及常見的積分制度類型、適用情境和優劣分析,幫助你為生意選對方案。

零售與餐飲生意點解要搞會員制?5大理由話你知! 會員積分系統在現代商業環境中扮演著至關重要的策略性角色,不僅是企業與顧客之間建立長期關係的重要橋樑,更是提升品牌競爭力的關鍵工具。這些系統經過精心設計,不僅能有效獎勵顧客的持續支持和忠誠度,還能透過多樣化的積分機制和獎勵方案,激勵顧客增加消費頻率和購買量,從而建立起穩固的品牌黏著度。通過這種互惠互利的機制,企業可以培養更多忠實顧客,同時顧客也能從中獲得更多實質的購物優惠和專屬權益。

Industry Insights

Eber Congratulates Mount Faber Leisure Group on Their Exciting Pokémon Adventure

Here’s how the best e-commerce sites hosts large volumes of users seamlessly on a daily basis. Discover them now.

A quick guide in building solid customer personas and identify opportunities within your e-commerce marketing strategies.

Retention Fundamentals

Is My F&B Business Too Small for a Loyalty Program? If you’re running a small F&B business — maybe a café, bubble …

4 Loyalty Program Concepts That Transform Customer Relationships The most effective loyalty strategies now focus on creating emotional connections, delivering meaningful value, …

How Can I Get Customers to Come Back After Their First Visit? You’ve worked hard to bring a customer in for the …

The Evolving Marketer

Facebook Instagram Linkedin Youtube Table of content Key Details Strategic Takeaways for Marketers What You Can Learn JD Sport and Nike Launch …

Facebook Instagram Linkedin Youtube Table of content Key Takeaways from Domino’s Loyalty Refresh The Proof is in the Pizza: Results​ Why It …

Facebook Instagram Linkedin Youtube Table of content The Power of Sunk Cost in Customer Retention​ What Paid Memberships Offer Beyond Subscriptions​ Increasing …

Industry Insights

Eber Congratulates Mount Faber Leisure Group on Their Exciting Pokémon Adventure

Here’s how the best e-commerce sites hosts large volumes of users seamlessly on a daily basis. Discover them now.

A quick guide in building solid customer personas and identify opportunities within your e-commerce marketing strategies.

Retention Fundamentals

How to Collect Customer Data with Your Loyalty Program. Customer data is crucial for building a successful loyalty program. By gathering and …

Why Every Singapore Business Needs a Loyalty Program in 2025 Singapore’s consumers pride themselves on a fast moving purchasing behaviour. The next …

Facebook Instagram Linkedin Youtube Table of content The Power of Sunk Cost in Customer Retention​ What Paid Memberships Offer Beyond Subscriptions​ Increasing …

Facebook Instagram Linkedin Youtube Table of content The Data-Driven Revolution: Fearing Tracking Cookies​ Digital Tools to Help You Get Started ​ Real-Time …

Are you paying more than your should to get your customers to love you back? Audit here.

A quick check on your current loyalty program, optimise it to get the results you need.

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客戶忠誠計劃是什麼?5個全球品牌案例教你打造有黏性的顧客關係 在競爭激烈的市場中,獲得一個新客戶的成本,平均是保留一位老客戶的5倍。這也是為什麼「客戶忠誠計劃」成為各大品牌的重要戰略。從累積積分、會員專屬優惠,到打造社群體驗,忠誠計劃的形式愈來愈多元,但核心目的只有一個——讓顧客持續回來,並且願意推薦給他人。

香港會員積分系統 在香港這個競爭激烈的市場中,建立有效的會員積分系統已成為零售和餐飲業者提升顧客忠誠度與業績的關鍵策略。根據研究,擁有會員制度的零售商,其顧客重購率平均比沒有會員制度的高出30%,而使用積分或會員回饋機制的顧客,平均消費金額更高出25%。這些數據顯示,會員制度不僅能提升顧客黏性,還能實現實質的業績增長。

Is My F&B Business Too Small for a Loyalty Program? If you’re running a small F&B business — maybe a café, bubble …