Category Industry Insights

The latest industry based consumer loyalty insights and news.

Eber × WATI Integration: Automate WhatsApp Loyalty

Eber × WATI Integration: Automate WhatsApp Messages and Engage Customers Instantly Customers expect instant responses and personalized experiences — especially on the platforms they use every day, like WhatsApp. 💬 Where Loyalty Meets WhatsApp Here’s the game-changer: your Eber loyalty…

How ChatGPT Is Changing Online Shopping in 2025

Top Loyalty Program Structures in Singapore today. Singapore’s competitive retail landscape has given birth to some of Asia’s most innovative loyalty programs. Your average Singaporean consumers have high expectations for rewards that deliver genuine value. But what separates the loyalty…

How Subscription Fatigue Is Rewiring Customer Loyalty

How Subscription Fatigue Is Rewiring Customer Loyalty The subscription economy, valued at $3 trillion in 2024, has fundamentally altered consumer behavior. What Netflix started: convenience, personalization, and continuous value delivery has become the model for many businesses today. Yet this…