The staff app that runs loyalty at your counter
Frontdesk is Eber's staff-facing counter app. Your team enrolls members, tops up prepaid credit, and redeems rewards right at the point of sale, without touching your POS.
Three actions. One counter. Every visit.
Your staff handles everything. Customers don't need an app, and you don't need a new POS.
Enroll new members on the spot
Sign up walk-in customers instantly at checkout. No app download, no form to fill. Staff do it all in seconds.
Top up and use prepaid credit
Customers load credit before they leave, locking in future spend. Balances update in real time with no manual tracking.
Redeem rewards and gift cards
Apply points, rewards, or gift card balances in a few taps. Staff prompt the customer, the customer says yes, done.
What this looks like in practice
These are the moments that drive revenue, and the ones most counters miss today.
"Want to join and get a reward on this today?"
Staff convert a walk-in into a member during checkout. The reward applies immediately, giving the customer a reason to come back.
"Top up $50 today and get an extra $5 in credit."
The customer loads prepaid credit before paying. Spend is locked in before the next visit, building a repeat visit habit from the moment they walk out.
"You have a reward. Want to use it now?"
Staff prompt redemption at the right moment. The customer feels recognised, and the reward gets used instead of expiring forgotten.
Works on the devices you already have
Frontdesk runs on any Android or iOS device, or straight from a browser on any counter computer. No new hardware required.
Phone
Android or iOS
Tablet
Ideal counter setup
Browser
Any counter computer
Eber Terminal
Pre-configured device
Coming soonUp and running in one simple flow
No integration, no IT project. Staff follow one flow and Frontdesk becomes part of daily operations, not an extra step.
Open Frontdesk
App or browser. No switching between systems.
Find or create member
Search by phone or scan QR. Register instantly if new.
Execute the action
Enroll, top up, or redeem in a few taps.
Done
Customer gets confirmation. Staff continue checkout.
Every business with a physical counter
From single-outlet cafes to multi-location retail chains.
Retail
Turn browsers into members at the point of sale, every time.
Cafes & F&B
Drive repeat visits with prepaid credit and in-the-moment rewards.
Spas & Wellness
Sell packages and track usage without juggling multiple systems.
Fitness & Sports
Manage memberships and class credits in one clean flow.
Multi-outlet chains
Standardise loyalty across all stores, even with different POS systems.
Events & pop-ups
Capture members and revenue on the spot with zero setup complexity.
Four reasons it wins at the counter
No disruption, no new hardware, no long training.
No POS slowdown
Runs independently alongside your existing checkout. Queue speed stays the same.
Low cost to start
No integration required and no hardware to buy. Deploy the same day you sign up.
Deploy anywhere
Works across all your outlets, even with different POS systems at each location.
Built for frontline staff
One consistent flow and minimal training. Frontdesk becomes habit, not an extra task.
Turn your counter into a revenue engine
Every checkout is a loyalty moment. Frontdesk makes sure none of them are wasted.