Frontdesk is the staff-facing app for running loyalty at your counter

Frontdesk is Eber's staff app for physical counters. Your team uses it to enroll members, manage prepaid credits, and redeem rewards — right at the point of sale, without touching your POS.

WHAT FRONTDESK DOES

Three actions. One counter. Every visit.

Your staff handles everything — customers don't need an app, and you don't need a new POS.

01

Enroll new members on the spot

Sign up walk-in customers instantly at checkout. No app download. No form to fill. Staff do it all in seconds.

02

Top up and use prepaid credits

Customers load credit before they leave — locking in future spend. Balances update in real time. No manual tracking.

03

Redeem rewards and gift cards

Apply points, vouchers, or gift card balances in 2–3 taps. Staff prompt the customer. Customer says yes. Done.

WHO’S USING FRONTDESK

Trusted by counters across the region

From single-outlet cafes to multi-location chains -businesses using Eber run Frontdesk at the counter every day.

Frontdesk - Who's Using It
500+
Counters running Frontdesk
1 day
Average time to go live
6+
Industries deployed across
REAL COUNTER MOMENTS

What this looks like in practice

These are the moments that drive revenue and the ones most counters miss today.

"Want to join and get a reward on this today?"
Staff convert a walk-in into a member during checkout. Reward applies immediately — giving the customer a reason to come back.
Instant signup Reward applied Higher conversion
New Member
Phone+65 9xxx xxxx
NameSarah T.
Points+50 pts
Top Up Credits
MemberDavid L.
Balance$20.00
Top Up+$50.00
"Top up $50 today and get an extra $5 in credit."
Customer loads prepaid credit before paying. Spend is locked in before the next visit — building repeat visit habit from the moment they walk out.
Increases basket Locks future spend Repeat visits
"You have a reward — want to use it now?"
Staff prompt redemption at the right moment. The customer feels recognised. The reward gets used — instead of expiring forgotten.
Drives engagement Better experience Higher return rate
Redeem Reward
MemberAnna K.
Available$10 voucher
Bill$38.00

Works on the devices you already have.

Frontdesk runs on any Android or iOS device, or straight from a browser, tablet, phone, POS terminal, or any counter computer. No new hardware required.

📱
Phone
Android or iOS

📟
Tablet
Ideal counter setup

🖥️
Browser
Any counter computer

🖨️
Eber Terminal
Pre-configured device
(Coming soon)

FROM WALK-IN TO MEMBER

Up and running in one day

No integration. No IT project. Staff follow one simple flow and Frontdesk becomes part of daily operations, not an extra step.

 
1
Open Frontdesk
App or browser. No switching between systems.
2
Find or create member
Search by phone or scan QR. Register instantly if new.
3
Execute action
Enroll, top up, or redeem in 2–3 taps.
4
Done
Customer gets confirmation. Staff continue checkout.
BUILT FOR REAL COUNTER

Every business with a physical counter

From single-outlet cafés to multi-location retail chains.

 

🛍️

Retail
Turn browsers into members at the point of sale, every time.

Cafés & F&B
Drive repeat visits with prepaid credits and in-the-moment rewards.

💆

Spas & Wellness
Sell packages and track usage without juggling multiple systems.

🏋️

Fitness & Sports
Manage memberships and class credits in one clean flow.

🏬

Multi-outlet chains
Standardise loyalty across all stores, even with different POS systems.

🎪

Events & pop-ups
Capture members and revenue on the spot with zero setup complexity.

WHY IT WORKS

Four reasons it wins at the counter

No disruption. No new hardware. No long training.

No POS Slowdown

Runs independently alongside your existing checkout. Queue speed stays the same.

Low Cost to Start

No integration required. No hardware to buy. Deploy the same day you sign up.

Deploy Anywhere

Works across all your outlets even with different POS systems at each location.

Built for Frontline Staff

One consistent flow. Minimal training. Frontdesk becomes habit, not an extra task.

Turn your counter into a revenue engine.

Every checkout is a loyalty moment. Frontdesk makes sure none of them are wasted.