會員管理系統
建立會員，只是開始。
建立會員，只是開始。
留住顧客，才是真正增長。
專為香港企業打造。一個平台整合會員系統、獎賞機制、CRM、營銷自動化、訊息推送及顧客數據分析，協助餐飲、零售及 Omnichannel 品牌取代多個分散工具，最快數日即可啟用，快速提升會員增長、回訪率及重複消費。
- 數日內啟用，而非數月
- 無縫對接您現有的 POS 與電商系統
- 毋須更換現有營運流程
- 深受全球 10+ 個市場、500+ 品牌信賴
Insights
Insights
People
Messaging
Loyalty
Marketing
Commerce
Apps
Customer Portal
Channels
Member Category (Segment: All)
⟳ Reload
Dashboard · Data calculated till today
New / Joined
4,618
joined in the last 30 days
+18% vs last month
Frequent
6,624
visit 2 times in the last 90 days
HK$62.40 avg / visit
Loyal
10,902
visit 3+ times in the last 90 days
HK$84.15 avg / visit
Infrequent
1,491
visit 1 time in the last 90 days
Win-back running
At Risk
807
no transaction in 90–120 days
▼ 41% since launch
All (Default) · + Add filters
+ Create · Permission
24,442 Matches
🏷 Tag◎ Save Segment⬇ Export
| Name | Phone | Points | Tier | Member Since | Status | |
|---|---|---|---|---|---|---|
| Chl********* | kang********.com | *******6651 | 1,240 | Platinum | 6 Jul 2026 | Active |
| Lis****** | nuru********.com | *******9517 | 860 | Gold | 6 Jul 2026 | Active |
| Amy****** | ayes********.com | *******7472 | 2,415 | Platinum | 5 Jul 2026 | Active |
| Dar******* | daco********.com | *******2195 | 340 | Silver | 5 Jul 2026 | Active |
| Jon****** | weej********.com | *******2202 | 1,872 | Gold | 5 Jul 2026 | Active |
Personal data is masked — role-based permissions control who sees what.
Messaging
Engage members with targeted campaign messages — with automation built in.
📣
Campaign
Email & SMS blasts
🤖
Campaign Bot
Always-on triggers
✉️
Email Templates
Drag & drop editor
🔔
Push Notification
Multi-channel alerts
📡
Broadcast Messages
Reach everyone fast
🎨
Custom Branding
Your look & feel
← Messaging
Email Templates
+ Create
Drag-and-drop templates, sent through built-in email & SMS
BLANK TEMPLATE
Start from scratchDrag & drop editor
Birthday RewardsSent 12,480 · 46% open
Win-Back CampaignSent 4,206 · 31% return
New Arrival PromoSent 18,914 · 42% open
Loyalty
Run a loyalty program like major brands do — points, tiers and rewards your customers actually use.
💳
Membership
Tiers & rules
⭐
Points
Earn & expiry rules
🎁
Rewards
2,418 redeemed / 90d
🧾
Purchase Submission
Receipt to points
🛍
Reward Mall
Points marketplace
➕
Add More
Enable as you grow
← Loyalty
Membership Member tiers & rules
+ Add New Tier
SILVER
- Welcome Points 150
- Birthday Points 2×
- Point Expiry 12 months
PAID GOLD
- Welcome Points 300
- Birthday Points 3×
- Members 3,415
PAID PLATINUM
- Welcome Points 500
- Birthday Points 4×
- Members 1,208
← Loyalty
Rewards (Live)
+ Create
Redemptions in the last 90 days
| Reward | Redeemed | Points | Status |
|---|---|---|---|
| Free Signature Latte | 2,418 | 1,200 | ● Live |
| HK$10 Off Next Visit | 1,873 | 1,000 | ● Live |
| Birthday Dessert | 942 | Auto-issued | ● Live |
| Member-Only Workshop | 486 | 2,500 | ● Live |
Marketing
A suite of marketing features to drive engagement — retain more customers and bring in new ones.
👥
Referral
1,204 referred / qtr
👂
Listen
Feedback & surveys
📋
Smart Form
Signup & data capture
🔗
QR & Link
Trackable entry points
🎮
Game
Play to win points
➕
Add More
Enable as you grow
← Marketing
Referral Program settings
Save
Enable referral
Program Name
Member Referral
Referred this quarter
1,204 new members ▲ 26%
Referral Points
100
Referee Points
50
Commerce
Drive more revenue from customers who already trust your brand.
🎁
Gift Card
HK$214,600 / 30d
🎟
Voucher
Zero commission
💰
Credit
Stored value top-ups
💎
Paid Membership
4,623 paid members
🏷
Promo Codes
Campaign discounts
🧾
Counter Payment
In-store checkout
← Commerce
Gift Cards Analytics · Last 30 days
+ Create
Gift cards sold
1,842
Amount sold
HK$214,600
Avg card value
HK$116.50
| Name | Amount | Type | Live |
|---|---|---|---|
| Celebration Gift Card | 50 · 100 · 200 | standard | Yes |
| Dining Voucher Bundle | 74.30 · 88.50 · 114.20 | standard | Yes |
| Stored Credit Top-Up | 20 · 50 · 100 | credit | Yes |
Apps / Featured
Browse all
Highly integrated, end-to-end experiences — tested, deployed and run by hundreds of popular brands. Enable them as your program grows.
📣
Campaign
Integrated campaign tool for Email and SMS
🤖
Campaign Bot
Automated engagement campaign tool
💳
Membership
Run a comprehensive member program
⭐
Points
Comprehensive loyalty points program
🎁
Rewards
Complete reward solution, endless redemptions
👥
Referral
Get new customers via proven referrals
📋
Smart Form
Signup & data capture
📄
Pages
Publish branded content
🧾
Purchase Submission
Receipts to points, streamlined
Themes & Branding Quick Styling & Branding
Save Changes
Quick Styling & Branding
Site Name
Your Brand
Domain
yourbrand .eber.co
Font Family
Montserrat Browse Google Fonts
Color Palette
Navigation Bar
DesktopMobileWidget
Preview as: Non-logged in Visitor ▾
★
WELCOME TO YOUR PROGRAM
MEMBERS-ONLY SPECIALS
Sign up in seconds — view your member card, earn points, redeem rewards and buy gift cards. No app to install.
⌂▤▦◉
Channels
Add More
Let consumers access your brand with their preferred channel — mobile browser, Apple Wallet, and even good old plastic card.
📱
Store App
Staff-facing member lookup
🖥
Frontdesk
Counter loyalty terminal
👛
Wallet
Apple & Google Wallet passes
🧩
Widget
Embed on your website
🏬
Stores
Multi-outlet & store groups
✉️
Email Capture
Grow your list in-store
🔌
API
Build custom experiences
💳
Plastic Card
For members who prefer it
➕
Add More
Enable as you grow
深受全球 500+ 品牌信賴
500+
品牌
10+
市場
80+
整合應用
34%
留存提升
分別所在
一個平台 vs. 東拼西湊的工具
大部分商戶要拼湊 4–5 個獨立工具，才能做到 Eber 開箱即用的功能。
| 各自獨立的工具 | Eber | |
|---|---|---|
| 會員獎賞、CRM、營銷與訊息 | 4–5 個不同平台 | 全部集於一個平台 |
| 顧客數據 | 分散於各自孤島 | 單一 360° 顧客檔案 |
| 營銷精準度 | 一味群發，欠缺相關性 | 按真實行為自動觸發 |
| 自動化 | 人手匯出匯入 | 流失挽回與生日獎賞全自動運行 |
| 啟用時間 | 數月的整合工程 | 數日內完成，並有專人引導 |
| 成本 | 多個訂閱費用疊加 | 一個訂閱，一張賬單 |
平台功能
建立顧客忠誠，一應俱全
十二項功能協同運作，而非十二個各自為政的訂閱。
積分獎賞
為您品牌打造全面的積分獎賞計劃。
獎賞
獎賞會員，提升品牌黏性。
好友推薦計劃
透過會員推薦接觸新顧客。
付費會籍
鎖定預付收入，帶動顧客再次消費。
禮品卡
即買即送，一秒送達收禮人。
電郵及短訊營銷
高效精準地與會員互動。
意見及問卷收集
收集意見，持續改善服務與產品。
遊戲化互動
推出小遊戲，讓顧客邊玩邊贏積分獎賞。
消費登記
簡化消費記錄與積分發放流程。
自訂頁面
自行建立並發佈品牌內容。
推送通知
多渠道即時提醒，直達會員。
優惠券
靈活管理電子優惠券，零佣金。
整合生態系統
對接您現有的系統
Eber 對接您業務日常使用的工具 — POS、電商、支付、訊息、外送等等。
Dotdigital
Hitpay
Klaviyo
Wess
Inline
Zeoniq
Eats365
AppPOS
OpenCart
Prestashop
ShopBase
WATI
Adaptis (iPay88)
CXPay
Cybersource
CleverTap
Emarsys
Deliverect
MOBI
Oddle
Sevenrooms
Bistrochat
另有 80+ 個整合，涵蓋 POS、電商、支付與外送。 查看全部 →
企業級保安，內建於平台
您的顧客數據於每一層均受保護。
🛡 ISO 27001
🔒 GDPR Ready
☁️ AWS
🏅 Cyber Trust Mark
客戶實績
與 Eber 一同成長的品牌
全渠道
"Having everything under one umbrella and one platform with Eber, it's so easy — instead of separate platforms for surveys, email, SMS and loyalty."
Karan LathiaGroup Channel Manager
餐飲
"We got around 800 signups in three days on launch day. What's really important is the data — and knowing how to use it properly."
Catherine TanSenior Manager, Retail Group
企業
"We launched our rewards program on timeline without a day's delay. Their team is committed to designing the best journey for your customers."
Corinna KwanHead of Loyalty Marketing & Partnerships
常見問題
開始前的常見問題
我可以幾快推出會員獎賞計劃？
簡單設定最快一日即可。無論您想親自操作還是需要協助，我們的團隊都會由設定到上線全程引導。
使用 Eber 需要技術背景嗎？
不需要。Eber 簡單直觀，無需設計或開發技術。我們的團隊隨時協助您啟用、營運及優化。
Eber 能對接我現有的 POS 或電商平台嗎？
可以 — Eber 對接 80+ 個系統，包括 POS、電商、點餐平台及支付網關。
提交表格之後會怎樣？
我們的團隊會於一個工作天內聯絡您，了解您的業務並提供度身訂造的示範 — 無需承諾。