About Eber

The people behind every return visit.

A team of curious, skilled people building the future of customer retention, one brand at a time.

Eber team bubble soccer day
Eber team at go-kart racing
The Eber team at Basecamp
Eber hosting a brand event
Eber team bubble soccer race

Our Story

From gift cards to a Retention Marketing Platform.

Eber started in Singapore in 2016 with digital gift cards. Our brands needed a way to bring customers back, so we built one.

2016

Founded in Singapore

Started with digital gift cards.

2017

Loyalty platform launch

Full loyalty and membership management.

2018

Malaysia office

Opened our office in Kuala Lumpur.

2023

Hong Kong office

Opened in Hong Kong and passed 500 brands.

2026

Retention Marketing Platform

Loyalty, Engagement and Sales in one platform.

Industries

Built for brands customers come back to.

From restaurants to retail, hotels to eCommerce, brands across every industry use Eber to turn first-time buyers into regulars.

Mission & Presence

Helping brands turn one-time buyers into loyal customers.

Headquartered in Singapore, working with brands across Asia Pacific and beyond.

United StatesUnited KingdomIrelandArubaDubai, UAEThailandTaiwanPhilippinesIndonesiaAustraliaNew ZealandSingaporeMalaysiaHong KongVietnam
Client marketsCountries with Eber brands

Singapore

  • Gardens by The Bay
  • Sentosa
  • Cedele
  • Marché Mövenpick
  • Nike Stores
  • Harry's

Malaysia

  • Kinokuniya
  • Shake Shack
  • Paris Baguette
  • Secret Recipe
  • KyoChon
  • Mee Tarik

Hong Kong

  • Lalamove
  • Outback Steakhouse
  • The Coffee Academics
  • Momax
  • Beef Liberty
  • Little Bao

& Beyond

  • Sukhothai · Thailand
  • Primer Group · Philippines
  • Petworld · Ireland
  • Gianni Group · Aruba
🇸🇬

Singapore

Headquarters · Since 2016

380 Jalan Besar, Arc 380 #07-06, Singapore 209000

+65 3159 0888
🇲🇾

Malaysia

Office

D-33A-3, Menara Suezcap 1, KL Gateway, Kuala Lumpur

1800 819 296
🇭🇰

Hong Kong

Office

Room 889, Silvercord Tower 1, 30 Canton Road, Kowloon

+852 3008 8398
🇻🇳

Vietnam

Office

Level 6, Sky View Building, District 1, Ho Chi Minh City

Locate Us

Our Values

What drives us every day.

Shared across every team, in every office.

Clear Communication

Say it straight. Keep it clear.
Clear Communication

We work across four markets and three languages, so clarity is not optional. We write simply, share context early, and make sure the next person never has to guess.

Always Be Curious

Ask why. Then ask again.
Always Be Curious

Every feature on Eber started with a question from a brand. We stay curious about our customers, our craft, and the markets we serve.

Work Hard, Play Hard

Go all in. Celebrate every win.
Work Hard, Play Hard

We move fast and care deeply about the work. And when a launch ships or a brand hits a milestone, we celebrate it properly, together.

Respect

Every voice counts. Every day.
Respect

Good ideas come from every office and every role. We listen first, disagree openly, and treat everyone the way we want to be treated.

Accountability

Own it. Learn fast. Grow.
Accountability

When something is ours, we see it through. When something breaks, we fix it and share what we learned. No blame, just better next time.

Don't Be Good, Be Great

Good is the floor, not the goal.
Don't Be Good, Be Great

Brands trust Eber with their customer relationships, so good enough is not enough. We hold our work to the standard we would expect as a customer.

The Team

Meet our stars.

Every member brings experience and expertise that helps brands build stickier customer relationships.

Edward AuEA
Edward Au
Founder & CEO
Wei CongWC
Wei Cong
Head of Growth
Peggy HongPH
Peggy Hong
Head of Marketing
CatherineC
Catherine
Head of Sales HK
RaymondR
Raymond
Regional Head of Partnership
FeliciaF
Felicia
Head of Customer Success
Voon BinVB
Voon Bin
SMB Team Lead
ElrysiaE
Elrysia
SDR Team Lead
EllyE
Elly
Brand Marketing Manager
VinceV
Vince
Senior Consultant
CalvinC
Calvin
Senior Consultant
LeoL
Leo
Senior Platform and Product Engineer
Suet YeeSY
Suet Yee
Senior Platform and Security Engineer
Wei ChiWC
Wei Chi
Senior Solutions Engineer
Trung LeTL
Trung Le
Senior Product Engineer
ErikE
Erik
Senior Product Engineer
CrewC
Crew
Senior Product Engineer
VeronV
Veron
Partner Marketing
JennyJ
Jenny
Creative Designer
JoannaJ
Joanna
SDR
Yean YeeYY
Yean Yee
Inside Sales
Kai WenKW
Kai Wen
Solution Engineer
EthanE
Ethan
Product Engineer
IanI
Ian
Customer Success
JoeyJ
Joey
Customer Success
ShamsS
Shams
Customer Success
Wan YauWY
Wan Yau
Customer Success
ClaudiaC
Claudia
Customer Success
DaphneD
Daphne
Customer Success
MayM
May
Finance
Life at Eber
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Want to be one of our stars?

We are always looking for curious people who want to help brands build better customer relationships. Come be part of the story.

Join Our Team