The Eber x Lightspeed integration connects Lightspeed Retail (including VendHQ accounts) with the Eber loyalty platform. Sales and member data flow from Lightspeed to Eber automatically, members are created at checkout, points are issued without manual entry, phone and email matching prevents duplicates, and voided sales in VendHQ are voided in Eber too.
Who are Lightspeed and Eber?
Lightspeed is a unified POS and payments platform for retail and hospitality, including Lightspeed Retail and the VendHQ POS.
Eber is a loyalty and customer engagement platform for points, tiers, rewards, referrals and member profiles.
What goes wrong when POS and loyalty are separate?
Staff key customer details into a separate loyalty system, points are sometimes missed, and voided sales need someone to remember to adjust the balance. Profiles go stale, duplicates pile up and the loyalty program becomes a chore instead of an asset.
What does the Eber x Lightspeed integration do?
- Automatic sync. Sales and member data flow from Lightspeed to Eber in real time.
- Members created at checkout. Every customer interaction can be captured as a member.
- No duplicates. Phone and email matching prevents duplicate profiles.
- Accurate balances. A sale voided in VendHQ is also voided in Eber. Voids made in Eber do not flow back to VendHQ.
- Works with what you have. Connects to existing Lightspeed Retail or VendHQ accounts.
Looking for other POS systems that work with Eber? Browse the Eber App Marketplace →
What can retailers do with the data?
With transaction history and points in Eber, retailers can run targeted campaigns, collect feedback, launch referral programs, add gamification and sell gift cards, vouchers and packages to existing customers with zero commission to third parties.
Who is it for?
Retail businesses on Lightspeed that want accurate loyalty records across locations, consistent customer experiences and automated rewards without adding staff workload.
How do retailers get started?
The integration connects via API. Once the connection is set up, syncing begins with minimal configuration and no ongoing maintenance.
Frequently asked questions
What is the Eber x Lightspeed integration?
An integration that syncs sales and member data from Lightspeed Retail or VendHQ to the Eber loyalty platform, so points are issued automatically.
Does it prevent duplicate members?
Yes. Phone and email matching prevents duplicate member profiles.
What happens when a sale is voided?
A transaction voided in VendHQ is also voided in Eber. Voids made in Eber do not reflect in VendHQ.
Which Lightspeed accounts are supported?
Existing Lightspeed Retail and VendHQ accounts.
Who is the integration for?
Retail businesses on Lightspeed, from single stores to multi-location brands.
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