The Eber x Eats365 partnership connects the Eats365 restaurant POS with the Eber loyalty platform. When a sale closes in Eats365, the transaction flows to Eber and points are issued automatically, while Eber sends the member, their balance and any reward redemption back to the POS at checkout. Staff process the sale as normal and the loyalty program runs itself.
Who are Eats365 and Eber?
Eats365 is a cloud-based restaurant POS used by F&B operators for ordering, payments, table and menu management and multi-outlet reporting.
Eber is a loyalty and customer engagement platform. Restaurants use it to run points, tiers, rewards, gift cards and stored value, and to keep every member's visits and spend in one CRM.
Why are F&B brands automating loyalty?
Most restaurants want regulars to come back more often, but manual loyalty gets in the way. Staff forget to add points, switch between the POS and a separate app to redeem a reward, and reconcile data at the end of the day. When points do not appear straight away, customers stop taking part.
- Points recorded by hand at checkout
- Rewards checked across different systems
- End-of-day reconciliation
- Disputes about missing points
Each new outlet multiplies the effort. Automating loyalty at the POS removes the friction at the moment it matters most: when the customer pays.
What does the Eber x Eats365 partnership give restaurants?
- Automatic points. When a transaction completes in Eats365, the purchase amount and items flow to Eber and points are credited.
- Rewards at checkout. Eber returns the member, their loyalty balance and any redemption to Eats365 during checkout.
- One customer view across outlets. Total spend, favourite items, visit frequency and balance in a single profile, whichever branch the guest visits.
- No extra steps for staff. If your team can use Eats365, they can run the loyalty program.
Want the details of the checkout flow? See how the Eber x Eats365 integration works →
What can restaurants do with the data?
With every visit linked to a member, restaurants can act on real behaviour instead of guesswork:
- Peak-time patterns. See when high-value guests visit and plan staffing and promotions around them.
- Menu performance. Find the dishes that bring guests back, by customer segment.
- Win-back. Spot regulars who have not visited in a while and send a "we miss you" reward automatically.
- Segments. Group VIPs, frequent visitors and at-risk customers and market to each one differently.
Who is the partnership for?
Restaurants, cafes and F&B groups running Eats365, from single outlets to multi-brand groups across Southeast Asia and beyond. As outlets are added, the same loyalty program, customer data and reporting carry across every location.
How do restaurants get started?
The integration works with standard Eber and Eats365 accounts and needs no technical team. Both teams support onboarding, and staff training is light because the loyalty steps sit inside the Eats365 checkout.
Frequently asked questions
What is the Eber x Eats365 partnership?
A partnership that connects the Eats365 restaurant POS with the Eber loyalty platform, so completed sales automatically earn points and rewards can be redeemed at checkout.
How does loyalty work at the Eats365 checkout?
Eats365 sends the purchase amount and items to Eber when a transaction completes. Eber sends back the member, their loyalty balance and any reward redemption, so staff process the sale as normal.
Can restaurants see customers across multiple outlets?
Yes. Spend, favourite items, visit frequency and loyalty balance sit in one Eber profile, whichever outlet the guest visits.
Who is the integration for?
Restaurants, cafes and F&B groups using Eats365, from single outlets to multi-brand groups.
Do staff need extra training?
Very little. The loyalty steps happen inside the Eats365 checkout that staff already use.
Ready to put loyalty on autopilot?
Eber helps F&B brands reward guests at checkout and bring them back more often.
Explore loyalty for your business