LOYALTY PROGRAM FOR QUICK SERVE RESTAURANT
Speed Up Service and Loyalty
with a loyalty program built for fast-paced F&B brands.
Quick Serve Restaurants Challenges We Solve
Eber helps turn one-time diners into loyal customers by connecting every visit and reward.
| Pain Point | How Eber Helps |
|---|---|
| High Customer Churn | Launch a fast, app-free loyalty program to keep customers coming back. |
| No Visibility on Buyer Behavior | Track purchase frequency, time of visit, and top products per outlet. |
| Limited Staff Time | Automate rewards, messages, and feedback prompts — no manual work needed. |
| Low App Adoption | Mobile-friendly, web-based loyalty — no downloads required. |
| Generic Promotions | Create dynamic offers triggered by behavior, birthdays, and more. |
| Tough Competition | Differentiate your brand with personalized perks and instant rewards. |
Made for High-Volume, Low-Friction Loyalty
Launch a loyalty program that keeps up with your pace.
- App-Free Signup via QR
- Points per Visit, Spend, or Product
- Prepaid Meal & Drink Cards
- Referral Incentives
- Tiered Membership
- Auto-Campaigns for Inactivity or Birthdays
- Feedback Collection via SMS or QR
“With Eber, we elevate the experience beyond just food — creating a vibe that keeps guests coming back. Even during peak hours, we never miss a chance to engage. We can reach 4,000+ members instantly and launch targeted promos without months of planning.”
Loyalty That Keeps Up with Speed
From sign-up to repeat stay — drive loyalty that lasts.
Sign Up
Free side dish or drink
Dine & Earn
Bonus points or double rewards
Redeem
Discounts, free dishes, set meal upgrades
Level Up
Free drink or dessert at any outlet
Built-In Referral Engine
Turn your regulars into marketers.
- Unique referral links for every member
- Shareable across messaging apps and email
- Points, discounts, or freebies for both parties
- Identify your top advocates easily
- No extra tools or apps needed
Gamify Loyalty & Boost Engagement
Turn repeat behavior into fun, shareable moments.
- Launch Spin-to-Win games with instant prizes
- Let customers open Mystery Boxes for surprise rewards
- Set up Lucky Draw Entries based on spend or visits
- Use countdowns and streak challenges to create urgency
- Surprise loyal members with unlockable badges and VIP perks
Digital Gift Cards: Drive Return Visits
Make it easy for guests to treat friends and come back themselves.
- Customize values and expiry periods
- Encourage return visits with a bonus value (e.g. $50 + $10 bonus)
- Perfect for festive bundles, corporate gifts, or limited-time promos
- Real-time tracking of redemptions and balance
Smart Forms for QSR Feedback & Engagement
Fast, simple forms — no staff input needed.
- Rate Your Visit
- Suggest a New Item
- NPS & Satisfaction Surveys
- Report Issues
Why Casual Dining Brands Choose Eber
QR-Based Entry
No app download needed — scan and go
Fast Implementation
Get started with minimal training
POS Integration
Capture spend data with minimal disruption
SMS & WhatsApp-Ready
Reach customers where they already are
Plug-and-Play Campaigns
Templates for birthday, reactivation, and more
Scale Anytime
From single outlet to 1,000+ stores
Success Stories
Mr. Tuk Tuk is a thriving chain of Thai restaurants known for its bold flavors and warm hospitality. With multiple locations across Malaysia, they’ve built a distinctive dining experience that captures the essence of Thai street food.
Already a favourite among diners, Mr. Tuk Tuk saw an opportunity to deepen customer loyalty and turn casual guests into repeat customers. By implementing a formal loyalty program with Eber, they’ve been able to strengthen connections and boost retention.