peggy

Joined: February 21, 2022
Articles: 100

Industry Insights, Loyalty Fundamentals

4 Customer Retention Tips For Wellness Centres

Drive traffic and boost customer retention for health and wellness centres.

peggy

The Evolving Marketer

5 Easy Ways To Measure Customer Satisfaction

Understand customer satisfaction better with these 5 metrics.

peggy

The Evolving Marketer

Customer Retention 101: The What, Why, Hows

what is customer retention ( 8 effective retention strategies!)

Here’s why customer retention matters and how you can leverage loyalty programs to enable a strong retention funnel.

peggy

Loyalty Fundamentals, The Evolving Marketer

What Is Omnichannel Customer Service & Why Does It Matter?

Across industries, there has been a move from traditional channels to an omnichannel customer service strategy. Here’s why it matters.

peggy

Industry Insights, The Evolving Marketer

7 Smart Tactics To Uplift Customer Loyalty For Ecommerce Stores

Global Ecommerce sales growing at an astronomical rate forecasted to grow to $5,542 billion by 2022 and expected to grow by 50% in the coming four years.

peggy

The Evolving Marketer

Freshworks: 8 CX Trends To Win Customers For Life

Explore CX trends that wins you lasting customers. A blog co-written with Freshworks.

peggy

Loyalty Fundamentals

4 Reasons Why Your Small Business Could Use A Loyalty Program (+Ideas)

Small Businesses benefits a lot in terms of growth with loyalty programs, here are 4 reasons why your small business should consider implementing one.