The Evolving Marketer

The best tips and insights in growth marketing and growing as a marketer in your industry, from loyalty launch playbooks to gift cards, customer data and the systems that keep brands present.

Latest in The Evolving Marketer

Retail Loyalty Program Malaysia: The 2026 Launch Playbook

Malaysian shoppers already carry more memberships than they use. How to structure a retail loyalty program they actually come back to, ready to launch this quarter.

Jenny Choy
The Evolving Marketer

Claire Organics: Marketplace vs Direct to Consumer: Reach vs Relationship

Marketplace selling grows your reach but hides your customers. How Claire Organics balances both.

Elly Chen11 min read

The Evolving Marketer

Why Your Loyalty Portal Pages Take So Long to Update

If every page change waits on a developer, here is why it happens and how to fix it.

Jenny Choy5 min read

The Evolving Marketer

From Receipts to Revenue: Transactional Data Analytics Insights

Sycarda's Justin on retail data strategy and the information most businesses already have but never use.

Jenny Choy4 min read

The Evolving Marketer

Gift Card Program for Business Malaysia & Singapore

How to turn gifting into a growth engine that brings new customers through your door.

Jenny Choy7 min read

The Evolving Marketer

Best Digital Stamp Card Malaysia & Singapore

Why paper punch cards are quietly costing you customers, and what to switch to.

Jenny Choy6 min read

The Evolving Marketer

The 6 Presence Systems Every Retention-Led Brand in APAC Runs

The strongest APAC brands treat retention as never leaving, not as bringing customers back.

Jenny Choy3 min read

The Evolving Marketer

What ISO means for brands

Why ISO 27001 certification matters every time your customers' data moves.

Jenny Choy3 min read

The Evolving Marketer

The RM5.90 Effect: Loyalty Program Launch Strategy

Why "wait and see" is a loyalty trap, and why the first weeks after launch matter most.

Jenny Choy5 min read

The Evolving Marketer

Mr TukTuk: How Automated Loyalty Hit 80% Voucher Redemption

How a multi-outlet Thai restaurant chain in Malaysia got 80% of its vouchers redeemed with automated loyalty.

Elly Chen5 min read

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